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Mutations

In this section

About Mutations

Every GraphQL schema has a root type for both queries and mutations. The mutation type defines GraphQL operations that change data on the server. It is analogous to performing HTTP verbs such as POST, PATCH, and DELETE.

API Site

acceptGoodsQuote

Type:AcceptGoodsQuote

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Accept a goods quote.

The possible errors that can be raised are:

  • KT-CT-8223: Unauthorized.
  • KT-CT-8201: Received an invalid quoteId.
  • KT-CT-8224: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (AcceptGoodsQuoteInput!)

Input fields for accepting a quote.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

goodsPurchase (GoodsPurchase)

Goods purchase created.

Mutation

mutation AcceptGoodsQuote($input: AcceptGoodsQuoteInput!) {
  acceptGoodsQuote(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    goodsPurchase {
      ...GoodsPurchaseFragment
    }
  }
}

Variables

Response

{
  "data": {
    "acceptGoodsQuote": {
      "possibleErrors": [PossibleErrorType],
      "goodsPurchase": GoodsPurchase
    }
  }
}

acceptOfferForQuoting

Type:AcceptOfferForQuoting

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Accept a quoting offer in an offer group.

The possible errors that can be raised are:

  • KT-CT-12402: Unable to accept offer.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (AcceptOfferForQuotingInput!)

Input fields for accepting a quoting offer.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

offer (OfferType)

Accepted quoting offer.

Mutation

mutation AcceptOfferForQuoting($input: AcceptOfferForQuotingInput!) {
  acceptOfferForQuoting(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    offer {
      ...OfferTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "acceptOfferForQuoting": {
      "possibleErrors": [PossibleErrorType],
      "offer": OfferType
    }
  }
}

addCampaignToAccount

Type:AddCampaignToAccount

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4123: Unauthorized.
  • KT-CT-7427: No campaign found with given slug.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (AddCampaignToAccountInput!)

Input variables needed for adding a campaign to an account.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

campaignAdded (Boolean)

Whether the campaign was successfully added.

Mutation

mutation AddCampaignToAccount($input: AddCampaignToAccountInput!) {
  addCampaignToAccount(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    campaignAdded
  }
}

Variables

Response

{
  "data": {
    "addCampaignToAccount": {
      "possibleErrors": [PossibleErrorType],
      "campaignAdded": true
    }
  }
}

Arguments

NameDescription

accountNumber (String!)

category (String!)

content (String!)

subCategory (String)

Return fields

NameDescription

event (CustomEventType)

Resulting Kraken event

This field requires the Authorization header to be set.

Mutation

mutation AddCustomEvent(
  $accountNumber: String!,
  $category: String!,
  $content: String!,
  $subCategory: String
) {
  addCustomEvent(
    accountNumber: $accountNumber,
    category: $category,
    content: $content,
    subCategory: $subCategory
  ) {
    event {
      ...CustomEventTypeFragment
    }
  }
}

Variables

{
  "accountNumber": "abc123",
  "category": "abc123",
  "content": "abc123",
  "subCategory": "abc123"
}

Response

{
  "data": {
    "addCustomEvent": {
      "event": CustomEventType
    }
  }
}

addProperty

Type:AddProperty

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Add a property to an account.

The possible errors that can be raised are:

  • KT-CT-6623: Unauthorized.
  • KT-CT-6629: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (AddPropertyInput!)

Input fields for adding a property to an account.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

property (PropertyType)

The property that was added to the account.

Mutation

mutation AddProperty($input: AddPropertyInput!) {
  addProperty(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    property {
      ...PropertyTypeFragment
    }
  }
}

Variables

{
  "input": AddPropertyInput
}

Response

{
  "data": {
    "addProperty": {
      "possibleErrors": [PossibleErrorType],
      "property": PropertyType
    }
  }
}

amendPayment

Type:AmendPayment

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Amend an existing payment.

The possible errors that can be raised are:

  • KT-CT-3924: Unauthorized.
  • KT-CT-4123: Unauthorized.
  • KT-CT-3970: The account cannot amend payments.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (AmendPaymentInput!)

Input fields for amending an existing payment.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

payment (AccountPaymentType)

Mutation

mutation AmendPayment($input: AmendPaymentInput!) {
  amendPayment(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    payment {
      ...AccountPaymentTypeFragment
    }
  }
}

Variables

{
  "input": AmendPaymentInput
}

Response

{
  "data": {
    "amendPayment": {
      "possibleErrors": [PossibleErrorType],
      "payment": AccountPaymentType
    }
  }
}

backendScreenEvent

Type:BackendScreenEvent

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Look up an event to perform from its event_id, and return the next action to perform.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-8002: No event found.
  • KT-CT-8003: Event has no execute function.
  • KT-CT-8004: Error executing event in the backend.
  • KT-CT-8007: Incorrect or missing parameters for backend screen event.
  • KT-GB-9310: Account ineligible for joining Octoplus.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (BackendScreenEventInput!)

Input fields for performing a backend action.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

action (ActionType)

An action to perform.

Mutation

mutation BackendScreenEvent($input: BackendScreenEventInput!) {
  backendScreenEvent(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    action {
      ... on DeeplinkActionType {
        ...DeeplinkActionTypeFragment
      }
      ... on LinkActionType {
        ...LinkActionTypeFragment
      }
      ... on BackendScreenEventActionType {
        ...BackendScreenEventActionTypeFragment
      }
      ... on CloseActionType {
        ...CloseActionTypeFragment
      }
      ... on ScreenActionType {
        ...ScreenActionTypeFragment
      }
      ... on ShowInputFieldErrorsActionType {
        ...ShowInputFieldErrorsActionTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "backendScreenEvent": {
      "possibleErrors": [PossibleErrorType],
      "action": DeeplinkActionType
    }
  }
}

cancelCentrepayDeduction

Type:CancelCentrepayDeduction

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Initiate a request to cancel an existing Centrepay Deduction.

This field requires the Authorization header to be set.

The possible errors that can be raised are:

  • KT-AU-3923: Centrepay Deduction with provided ID does not exist.
  • KT-AU-3924: You do not have permission to administer this Centrepay Deduction.
  • KT-AU-3925: Cannot cancel this Centrepay Deduction.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CancelCentrepayDeductionInputType!)

Input data for cancelling a Centrepay Deduction.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

centrepayDeduction (CentrepayDeductionType!)

Details of Centrepay Deduction to be cancelled.

Mutation

mutation CancelCentrepayDeduction($input: CancelCentrepayDeductionInputType!) {
  cancelCentrepayDeduction(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    centrepayDeduction {
      ...CentrepayDeductionTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "cancelCentrepayDeduction": {
      "possibleErrors": [PossibleErrorType],
      "centrepayDeduction": CentrepayDeductionType
    }
  }
}

cancelEnrollment

Type:EnrollmentCancelled!

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Cancel an enrollment for an account and a set of supply points.

The possible errors that can be raised are:

  • KT-CT-10312: Mutation not enabled in this environment.
  • KT-CT-10318: Enrollment process not found.
  • KT-CT-10319: Enrollment process failed to cancel.
  • KT-CT-10320: Enrollment process not cancellable.
  • KT-CT-10321: Enrollment cancellation workflow not defined.
  • KT-CT-10323: Enrollment process failed to cancel.
  • KT-CT-10338: Enrollment process cannot be cancelled.
  • KT-CT-10331: Missing required process number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CancelEnrollmentInput!)

Return fields

NameDescription

Mutation

mutation CancelEnrollment($input: CancelEnrollmentInput!) {
  cancelEnrollment(input: $input) {
    message
    enrollmentProcess {
      ... on JoinSupplierProcessType {
        ...JoinSupplierProcessTypeFragment
      }
      ... on OccupyPropertyProcessType {
        ...OccupyPropertyProcessTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "cancelEnrollment": {
      "message": "abc123",
      "enrollmentProcess": JoinSupplierProcessType
    }
  }
}

cancelRepaymentRequest

Type:CancelRepaymentRequest

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Cancel a repayment or refund request.

The possible errors that can be raised are:

  • KT-CT-4231: Unauthorized.
  • KT-CT-3930: The repayment or refund request does not exist.
  • KT-CT-3931: This repayment or refund request cannot be cancelled.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (CancelRepaymentRequestInputType!)

Input fields for cancelling a repayment request.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repaymentRequest (CancelRepaymentRequestOutputType)

The cancelled repayment/refund request.

Mutation

mutation CancelRepaymentRequest($input: CancelRepaymentRequestInputType!) {
  cancelRepaymentRequest(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    repaymentRequest {
      ...CancelRepaymentRequestOutputTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "cancelRepaymentRequest": {
      "possibleErrors": [PossibleErrorType],
      "repaymentRequest": CancelRepaymentRequestOutputType
    }
  }
}

changeCentrepayDeduction

Type:ChangeCentrepayDeduction

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Initiate a request to change the details of a Centrepay Deduction.

This field requires the Authorization header to be set.

The possible errors that can be raised are:

  • KT-AU-3923: Centrepay Deduction with provided ID does not exist.
  • KT-AU-3924: You do not have permission to administer this Centrepay Deduction.
  • KT-AU-3928: Cannot Cannot change validFrom date of Deduction that is already active.
  • KT-AU-3920: Cannot provide both validTo and targetAmount values.
  • KT-AU-3927: No change data provided.
  • KT-AU-3926: Cannot change this Centrepay Deduction.
  • KT-AU-3930: Centrepay Deduction amount cannot be greater than Target Amount.
  • KT-AU-3916: Centrepay Deduction amount must be greater than $10.00.
  • KT-AU-3914: Centrepay Deduction valid_to date must be later than today.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (ChangeCentrepayDeductionInputType!)

Input data for changing a Centrepay Deduction.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

centrepayDeduction (CentrepayDeductionType!)

Details of Centrepay Deduction to be changed.

Mutation

mutation ChangeCentrepayDeduction($input: ChangeCentrepayDeductionInputType!) {
  changeCentrepayDeduction(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    centrepayDeduction {
      ...CentrepayDeductionTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "changeCentrepayDeduction": {
      "possibleErrors": [PossibleErrorType],
      "centrepayDeduction": CentrepayDeductionType
    }
  }
}

closeInkLiveChat

Type:CloseInkLiveChatConversation

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

The possible errors that can be raised are:

  • KT-CT-7616: Not yet implemented.
  • KT-CT-7643: The Live Chat was not found.
  • KT-CT-7644: Ink Live Chat conversation not found.
  • KT-CT-7652: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CloseInkLiveChaConversationtInput)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

liveChatConversation (InkLiveChatConversation)

The live chat conversation.

Mutation

mutation CloseInkLiveChat($input: CloseInkLiveChaConversationtInput) {
  closeInkLiveChat(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    liveChatConversation {
      ...InkLiveChatConversationFragment
    }
  }
}

Variables

Response

{
  "data": {
    "closeInkLiveChat": {
      "possibleErrors": [PossibleErrorType],
      "liveChatConversation": InkLiveChatConversation
    }
  }
}

collectPayment

Type:CollectPayment

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Attempt to collect a one-off payment. If an instruction type is provided and there is an existing payment instruction, the payment can be collected immediately. A request to collect a payment at a future date can also be made, in which case the instruction input type is not necessary, but an instruction must exist at the specified collection date for the payment to be collected successfully.

The possible errors that can be raised are:

  • KT-CT-3932: Invalid data.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CollectPaymentInput!)

Input fields for collecting a payment.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

payment (AccountPaymentType)

Details about the collected payment. Note that we might not be able to collect the payment (e.g. if there is no usable payment instruction), in which case the status of the returned payment might be failed or cancelled.

Mutation

mutation CollectPayment($input: CollectPaymentInput!) {
  collectPayment(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    payment {
      ...AccountPaymentTypeFragment
    }
  }
}

Variables

{
  "input": CollectPaymentInput
}

Response

{
  "data": {
    "collectPayment": {
      "possibleErrors": [PossibleErrorType],
      "payment": AccountPaymentType
    }
  }
}

completeStandalonePayment

Type:CompleteStandalonePayment

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Complete a standalone payment.

The possible errors that can be raised are:

  • KT-CT-3822: Unauthorized.
  • KT-CT-3823: Unauthorized.
  • KT-CT-3974: Unauthorized.
  • KT-CT-3975: Unable to complete standalone payment.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CompleteStandalonePaymentInput!)

Input fields for completing a standalone payment.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

payment (CompleteStandalonePaymentOutput)

The completed standalone payment.

Mutation

mutation CompleteStandalonePayment($input: CompleteStandalonePaymentInput!) {
  completeStandalonePayment(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    payment {
      ...CompleteStandalonePaymentOutputFragment
    }
  }
}

Variables

Response

{
  "data": {
    "completeStandalonePayment": {
      "possibleErrors": [PossibleErrorType],
      "payment": CompleteStandalonePaymentOutput
    }
  }
}

confirmDoubleOptIn

Type:ConfirmDoubleOptIn

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Confirm a double opt in

The possible errors that can be raised are:

  • KT-CT-9016: Consent management not enabled.
  • KT-CT-9020: Invalid consent expiring token.
  • KT-CT-9021: Consent expiring token not found.
  • KT-CT-9022: Consent for given token already accepted.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (ConfirmDoubleOptInInput)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

consent (ConsentType)

The consent that was created or updated.

Mutation

mutation ConfirmDoubleOptIn($input: ConfirmDoubleOptInInput) {
  confirmDoubleOptIn(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    consent {
      ...ConsentTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "confirmDoubleOptIn": {
      "possibleErrors": [PossibleErrorType],
      "consent": ConsentType
    }
  }
}

createAccountPaymentSchedule

Type:CreateAccountPaymentSchedule

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Replace an existing payment schedule with a new one that updates either the payment amount or payment day.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-3815: No active payment schedule found for this account.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3923: Unauthorized.
  • KT-CT-3941: Invalid data.
  • KT-CT-3942: An unexpected error occurred.
  • KT-CT-3947: An unexpected error occurred.
  • KT-CT-3960: Invalid value for payment day.
  • KT-CT-3961: Cannot update plan-associated payment schedule.
  • KT-CT-3962: No new value provided to update payment schedule.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreateAccountPaymentScheduleInput!)

Input fields for updating a payment schedule.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

schedule (PaymentScheduleType!)

New payment schedule.

Mutation

mutation CreateAccountPaymentSchedule($input: CreateAccountPaymentScheduleInput!) {
  createAccountPaymentSchedule(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    schedule {
      ...PaymentScheduleTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "createAccountPaymentSchedule": {
      "possibleErrors": [PossibleErrorType],
      "schedule": PaymentScheduleType
    }
  }
}

createAccountReference

Type:CreateAccountReference

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create an account reference.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-8310: Invalid data.
  • KT-CT-8311: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (AccountReferenceInput!)

Input fields for creating an account reference.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

accountReference (AccountReferenceType)

Mutation

mutation CreateAccountReference($input: AccountReferenceInput!) {
  createAccountReference(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    accountReference {
      ...AccountReferenceTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "createAccountReference": {
      "possibleErrors": [PossibleErrorType],
      "accountReference": AccountReferenceType
    }
  }
}

createCentrepayDeduction

Type:CreateCentrepayDeduction

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Initiate a request to create a new Centrepay Deduction for an account.

This field requires the Authorization header to be set.

The possible errors that can be raised are:

  • KT-CT-3923: Unauthorized.
  • KT-AU-3913: Centrepay Deduction valid_from date cannot be before today.
  • KT-AU-3914: Centrepay Deduction valid_to date must be later than today.
  • KT-AU-3915: Centrepay Deduction validto date must be later than validfrom date.
  • KT-AU-3916: Centrepay Deduction amount must be greater than $10.00.
  • KT-AU-3920: Cannot provide both validTo and targetAmount values.
  • KT-AU-3912: Cannot create a Centrepay Deduction with these details.
  • KT-AU-3930: Centrepay Deduction amount cannot be greater than Target Amount.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreateCentrepayDeductionInputType!)

Input data for creating a new Centrepay Deduction.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

centrepayDeduction (CentrepayDeductionType!)

Details of resulting request to add a Centrepay Deduction.

Mutation

mutation CreateCentrepayDeduction($input: CreateCentrepayDeductionInputType!) {
  createCentrepayDeduction(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    centrepayDeduction {
      ...CentrepayDeductionTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "createCentrepayDeduction": {
      "possibleErrors": [PossibleErrorType],
      "centrepayDeduction": CentrepayDeductionType
    }
  }
}

createComplaint

Type:CreateComplaint

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a complaint.

The possible errors that can be raised are:

  • KT-CT-10801: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

complaint (CreateComplaintInputType!)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

complaint (ComplaintType)

The complaint that has been created.

Mutation

mutation CreateComplaint($complaint: CreateComplaintInputType!) {
  createComplaint(complaint: $complaint) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    complaint {
      ...ComplaintTypeFragment
    }
  }
}

Variables

{
  "complaint": CreateComplaintInputType
}

Response

{
  "data": {
    "createComplaint": {
      "possibleErrors": [PossibleErrorType],
      "complaint": ComplaintType
    }
  }
}

Arguments

NameDescription

input (CreateConcessionInput!)

Return fields

NameDescription

concession (ConcessionType)

error (ConcessionCreationErrorUnion)

Mutation

mutation CreateConcession($input: CreateConcessionInput!) {
  createConcession(input: $input) {
    concession {
      ...ConcessionTypeFragment
    }
    error {
      ... on ConcessionAlreadyExistsErrorType {
        ...ConcessionAlreadyExistsErrorTypeFragment
      }
      ... on ValidationErrorType {
        ...ValidationErrorTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "createConcession": {
      "concession": ConcessionType,
      "error": ConcessionAlreadyExistsErrorType
    }
  }
}

createContributionAgreement

Type:CreateContributionAgreement

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a contribution agreement for an account.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-9601: Invalid data.
  • KT-CT-9602: Unable to create contribution agreement.
  • KT-CT-9605: Contribution amount cannot be 0 or negative.
  • KT-CT-9606: Scheme is not accepting contributions at this time.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreateContributionAgreementInput!)

Input variables needed for creating a contribution agreement on an account.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

contributionAgreement (ContributionAgreementType)

The created contribution agreement.

Mutation

mutation CreateContributionAgreement($input: CreateContributionAgreementInput!) {
  createContributionAgreement(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    contributionAgreement {
      ...ContributionAgreementTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "createContributionAgreement": {
      "possibleErrors": [PossibleErrorType],
      "contributionAgreement": ContributionAgreementType
    }
  }
}

createCreditCardInstruction

Type:CreateCreditCardInstruction

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a new credit card instruction

This field requires the Authorization header to be set.

Deprecated

The 'createCreditCardInstruction' field is deprecated.

Use `storePaymentInstruction` instead.

- Marked as deprecated on 2024-02-05.
- Scheduled for removal on or after 2024-08-01.

Arguments

NameDescription

input (CreateCreditCardInstructionInput!)

Input fields for creating a credit card instruction.

Return fields

NameDescription

creditCardInstruction (DirectDebitInstructionType)

Mutation

mutation CreateCreditCardInstruction($input: CreateCreditCardInstructionInput!) {
  createCreditCardInstruction(input: $input) {
    creditCardInstruction {
      ...DirectDebitInstructionTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "createCreditCardInstruction": {
      "creditCardInstruction": DirectDebitInstructionType
    }
  }
}

createCreditTransferPermission

Type:CreateCreditTransferPermission

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a credit transfer permission.

The possible errors that can be raised are:

  • KT-CT-3822: Unauthorized.
  • KT-CT-3827: The ledger is not valid.
  • KT-CT-3828: At least one of the provided ledgers must be a credit storage ledger.
  • KT-CT-3829: The credit transfer permission already exists.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreateCreditTransferPermissionInput!)

Input fields to create a credit transfer permission.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

validFrom (DateTime)

Datetime when the credit transfer permission is valid.

Mutation

mutation CreateCreditTransferPermission($input: CreateCreditTransferPermissionInput!) {
  createCreditTransferPermission(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    validFrom
  }
}

Response

{
  "data": {
    "createCreditTransferPermission": {
      "possibleErrors": [PossibleErrorType],
      "validFrom": "2020-01-01T00:00:00.000Z"
    }
  }
}

createCustomerFeedback

Type:CreateCustomerFeedback

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create unsubmitted customer feedback object.

The possible errors that can be raised are:

  • KT-CT-5516: Invalid data.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreateCustomerFeedbackInputType!)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

customerFeedback (CustomerFeedbackType)

The created customer feedback object.

Mutation

mutation CreateCustomerFeedback($input: CreateCustomerFeedbackInputType!) {
  createCustomerFeedback(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    customerFeedback {
      ...CustomerFeedbackTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "createCustomerFeedback": {
      "possibleErrors": [PossibleErrorType],
      "customerFeedback": CustomerFeedbackType
    }
  }
}

createDirectDebitInstruction

Type:CreateDirectDebitInstruction

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create new direct debit instruction

This field requires the Authorization header to be set.

The possible errors that can be raised are:

  • KT-CT-3940: Invalid data.
  • KT-CT-3923: Unauthorized.
  • KT-CT-3979: Invalid ledger.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Deprecated

The 'createDirectDebitInstruction' field is deprecated.

Use `setUpDirectDebitInstruction` instead.

- Marked as deprecated on 2024-02-05.
- Scheduled for removal on or after 2024-08-01.

Arguments

NameDescription

input (CreateDirectDebitInstructionInput!)

Input fields for creating a new direct debit instruction.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

directDebitInstruction (DirectDebitInstructionType)

Mutation

mutation CreateDirectDebitInstruction($input: CreateDirectDebitInstructionInput!) {
  createDirectDebitInstruction(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    directDebitInstruction {
      ...DirectDebitInstructionTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "createDirectDebitInstruction": {
      "possibleErrors": [PossibleErrorType],
      "directDebitInstruction": DirectDebitInstructionType
    }
  }
}

Arguments

NameDescription

readings ([CustomerSelfMeterReadInput]!)

shouldTriggerCustomerToBillReminder (Boolean)

Generate an account reminder for energy specialists to Trigger a billing action on the customers account.

Return fields

NameDescription

readings ([ElectricityAccumulationMeterReadingType])

Electricity readings generated from input.

error (ReadingValidationSaveErrorUnion)

Error types associated to handled errors during electricity reading generation.

Mutation

mutation CreateElectricitySelfMeterReads(
  $readings: [CustomerSelfMeterReadInput]!,
  $shouldTriggerCustomerToBillReminder: Boolean
) {
  createElectricitySelfMeterReads(
    readings: $readings,
    shouldTriggerCustomerToBillReminder: $shouldTriggerCustomerToBillReminder
  ) {
    readings {
      ...ElectricityAccumulationMeterReadingTypeFragment
    }
    error {
      ... on MultipleMeterpointsValidationErrorType {
        ...MultipleMeterpointsValidationErrorTypeFragment
      }
      ... on MissingReadingsValidationErrorType {
        ...MissingReadingsValidationErrorTypeFragment
      }
      ... on MissingAccountForRegisterValidationErrorType {
        ...MissingAccountForRegisterValidationErrorTypeFragment
      }
      ... on InvalidTimezoneReadAtDateValidationErrorType {
        ...InvalidTimezoneReadAtDateValidationErrorTypeFragment
      }
      ... on UnableToValidateReadingType {
        ...UnableToValidateReadingTypeFragment
      }
    }
  }
}

Variables

{
  "readings": CustomerSelfMeterReadInput,
  "shouldTriggerCustomerToBillReminder": true
}

Response

{
  "data": {
    "createElectricitySelfMeterReads": {
      "readings": [ElectricityAccumulationMeterReadingType],
      "error": MultipleMeterpointsValidationErrorType
    }
  }
}

createFixedPaymentSchedule

Type:CreateFixedPaymentSchedule

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Creates a fixed payment schedule

This field requires the Authorization header to be set.

Arguments

NameDescription

input (FixedPaymentScheduleInput!)

Return fields

NameDescription

paymentSchedule (PaymentScheduleType)

The payment schedule created.

error (FixedPaymentScheduleErrorUnion)

Mutation

mutation CreateFixedPaymentSchedule($input: FixedPaymentScheduleInput!) {
  createFixedPaymentSchedule(input: $input) {
    paymentSchedule {
      ...PaymentScheduleTypeFragment
    }
    error {
      ... on OutOfBoundsPaymentDayErrorType {
        ...OutOfBoundsPaymentDayErrorTypeFragment
      }
      ... on ScheduleOverlapErrorType {
        ...ScheduleOverlapErrorTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "createFixedPaymentSchedule": {
      "paymentSchedule": PaymentScheduleType,
      "error": OutOfBoundsPaymentDayErrorType
    }
  }
}

createFormSubmission

Type:FormSubmissionOuput

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a "form submission" entity. This is only meant to be used as a quick way of putting together a form and submit data for it, in the form of JSON - it is not expected that all form submissions will come through this path.

This field requires the Authorization header to be set.

Arguments

NameDescription

input (FormSubmissionInput!)

Return fields

NameDescription

id (Int)

content (JSONString)

errors ([SerializerFieldErrorsType])

Mutation

mutation CreateFormSubmission($input: FormSubmissionInput!) {
  createFormSubmission(input: $input) {
    id
    content
    errors {
      ...SerializerFieldErrorsTypeFragment
    }
  }
}

Variables

{
  "input": FormSubmissionInput
}

Response

{
  "data": {
    "createFormSubmission": {
      "id": 1,
      "content": {"key": "value"},
      "errors": [SerializerFieldErrorsType]
    }
  }
}

Arguments

NameDescription

input (CreateGasMeterReadsInput!)

Return fields

NameDescription

readings ([GasMeterReadingType])

Gas readings generated from input.

error (GasReadingValidationSaveErrorUnion)

Error types associated to handled errors during gas reading generation.

Mutation

mutation CreateGasSelfMeterReads($input: CreateGasMeterReadsInput!) {
  createGasSelfMeterReads(input: $input) {
    readings {
      ...GasMeterReadingTypeFragment
    }
    error {
      ... on ReadingCreationErrorType {
        ...ReadingCreationErrorTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "createGasSelfMeterReads": {
      "readings": [GasMeterReadingType],
      "error": ReadingCreationErrorType
    }
  }
}

createGoodsPurchase

Type:CreateGoodsPurchase

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a goods purchase.

The possible errors that can be raised are:

  • KT-CT-8206: Invalid data.
  • KT-CT-1131: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreatePurchaseInput!)

Input fields for creating a purchase without a quote.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

goodsPurchase (GoodsPurchase)

Goods purchase created.

Mutation

mutation CreateGoodsPurchase($input: CreatePurchaseInput!) {
  createGoodsPurchase(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    goodsPurchase {
      ...GoodsPurchaseFragment
    }
  }
}

Variables

{
  "input": CreatePurchaseInput
}

Response

{
  "data": {
    "createGoodsPurchase": {
      "possibleErrors": [PossibleErrorType],
      "goodsPurchase": GoodsPurchase
    }
  }
}

createGoodsQuote

Type:CreateGoodsQuote

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a goods quote.

The possible errors that can be raised are:

  • KT-CT-8202: Invalid data.
  • KT-CT-8205: Unable to create quote.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreateGoodsQuoteInput!)

Input fields for creating a goods quote.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

goodsQuote (GoodsQuote)

Goods quote created for the customer.

Mutation

mutation CreateGoodsQuote($input: CreateGoodsQuoteInput!) {
  createGoodsQuote(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    goodsQuote {
      ...GoodsQuoteFragment
    }
  }
}

Variables

Response

{
  "data": {
    "createGoodsQuote": {
      "possibleErrors": [PossibleErrorType],
      "goodsQuote": GoodsQuote
    }
  }
}

createGoodsQuoteWithoutAccount

Type:CreateGoodsQuoteWithoutAccount

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a goods quote without an account.

The possible errors that can be raised are:

  • KT-CT-8202: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreateGoodsQuoteWithoutAccountInput!)

Input fields for creating a goods quote without an existing account.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

goodsQuote (GoodsQuote)

Goods quote created for the customer.

Mutation

mutation CreateGoodsQuoteWithoutAccount($input: CreateGoodsQuoteWithoutAccountInput!) {
  createGoodsQuoteWithoutAccount(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    goodsQuote {
      ...GoodsQuoteFragment
    }
  }
}

Response

{
  "data": {
    "createGoodsQuoteWithoutAccount": {
      "possibleErrors": [PossibleErrorType],
      "goodsQuote": GoodsQuote
    }
  }
}

createHardshipAgreement

Type:CreateHardshipAgreement

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a new hardship agreement for an account.

The possible errors that can be raised are:

  • KT-CT-11612: Overlapping hardship agreement exists.
  • KT-CT-12901: Account not found.
  • KT-CT-10950: Invalid date range.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (CreateHardshipAgreementInput!)

Input fields for creating a new hardship agreement.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

newHardshipAgreement (HardshipAgreementType)

The created hardship agreement ID.

Mutation

mutation CreateHardshipAgreement($input: CreateHardshipAgreementInput!) {
  createHardshipAgreement(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    newHardshipAgreement {
      ...HardshipAgreementTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "createHardshipAgreement": {
      "possibleErrors": [PossibleErrorType],
      "newHardshipAgreement": HardshipAgreementType
    }
  }
}

createInkLiveChatMessage

Type:CreateInkLiveChatMessage

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

The possible errors that can be raised are:

  • KT-CT-7616: Not yet implemented.
  • KT-CT-1111: Unauthorized.
  • KT-CT-4123: Unauthorized.
  • KT-CT-7642: No account user was found for the given fromHandle.
  • KT-CT-7641: Live Chat message with this message ID has already been processed.
  • KT-CT-7645: The user is not authorized to access this Live Chat.
  • KT-CT-7622: Attachment bucket is invalid.
  • KT-CT-7623: Attachment path is invalid.
  • KT-CT-7621: Attachment not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreateInkLiveChatMessageInput)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

liveChatConversation (InkLiveChatConversation)

The live chat conversation.

messageRelayId (String!)

The ID of the Ink Live Chat message that was created.

Mutation

mutation CreateInkLiveChatMessage($input: CreateInkLiveChatMessageInput) {
  createInkLiveChatMessage(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    liveChatConversation {
      ...InkLiveChatConversationFragment
    }
    messageRelayId
  }
}

Variables

Response

{
  "data": {
    "createInkLiveChatMessage": {
      "possibleErrors": [PossibleErrorType],
      "liveChatConversation": InkLiveChatConversation,
      "messageRelayId": "abc123"
    }
  }
}

createMfaDevice

Type:CreateMfaDevice

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create MFA Device for user.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-1151: MFA device not found.
  • KT-CT-1153: Unable to create MFA device.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreateMfaDeviceInputType!)

Input fields for creating a new multi-factor authentication device for the logged user.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

deviceEmail (String)

Email address to send the MFA code by default.

devicePhone (String)

Phone number to send the MFA code by default.

totpSecret (String)

Secret to setup Time-based One-Time Passwords (TOTP) in your authenticator or password manager manually.

Mutation

mutation CreateMfaDevice($input: CreateMfaDeviceInputType!) {
  createMfaDevice(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    deviceEmail
    devicePhone
    totpSecret
  }
}

Variables

Response

{
  "data": {
    "createMfaDevice": {
      "possibleErrors": [PossibleErrorType],
      "deviceEmail": "abc123",
      "devicePhone": "abc123",
      "totpSecret": "abc123"
    }
  }
}

createNewAgreementFromProductSwitchProcess

Type:CreateNewAgreementFromProductSwitchProcess

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a new agreement from an existing product switch process.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4924: Unauthorized.
  • KT-CT-1509: Unable to create agreement.
  • KT-CT-1507: Agreement product switch date is not within the acceptable range.
  • KT-CT-1510: Product switch process not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreateNewAgreementFromProductSwitchProcessInput!)

Validate the product switch flow data and creates a ProcessSwitchProcess model.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

agreement (CommonAgreementType)

The new agreement created.

Mutation

mutation CreateNewAgreementFromProductSwitchProcess($input: CreateNewAgreementFromProductSwitchProcessInput!) {
  createNewAgreementFromProductSwitchProcess(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    agreement {
      ...CommonAgreementTypeFragment
    }
  }
}

Response

{
  "data": {
    "createNewAgreementFromProductSwitchProcess": {
      "possibleErrors": [PossibleErrorType],
      "agreement": CommonAgreementType
    }
  }
}

createOfferGroupForQuoting

Type:CreateOfferGroupForQuoting

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a quoting Offer Group.

The possible errors that can be raised are:

  • KT-CT-12401: Unable to create offer group.
  • KT-CT-12405: Missing rates for quoting.
  • KT-CT-12406: Product not configured correctly for quoting.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreateOfferGroupForQuotingInput!)

Input fields for creating an offer group from a list of offers.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

offerGroup (CreateOfferGroupType)

Quoting Offer Group.

Mutation

mutation CreateOfferGroupForQuoting($input: CreateOfferGroupForQuotingInput!) {
  createOfferGroupForQuoting(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    offerGroup {
      ...CreateOfferGroupTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "createOfferGroupForQuoting": {
      "possibleErrors": [PossibleErrorType],
      "offerGroup": CreateOfferGroupType
    }
  }
}

createPaymentActionIntent

Type:CreatePaymentActionIntent

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a new payment action intent.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3980: Invalid ledger identifier.
  • KT-CT-3981: Unauthorized.
  • KT-CT-3982: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreatePaymentActionIntentInput!)

Input fields for creating a payment action intent.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

token (ID!)

The action intent token.

Mutation

mutation CreatePaymentActionIntent($input: CreatePaymentActionIntentInput!) {
  createPaymentActionIntent(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    token
  }
}

Variables

Response

{
  "data": {
    "createPaymentActionIntent": {
      "possibleErrors": [PossibleErrorType],
      "token": "abc123"
    }
  }
}

createPaymentExtension

Type:CreatePaymentExtension

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Creates payment extension according to the received options.

Taken action would be one of the following:

  • if payment instruction is NOT supplied and the account is on a manual payment, sets up one or two payment promise(s)
  • if payment instruction is NOT supplied and the account is on an scheduled payment (direct debit/card), creates payment holiday
  • if payment instruction is supplied, sets up payment schedules for one or two instalment(s)

A payment promise applies to an account that does not have automatic payments. It records that a customer has told us they'll pay an amount by an agreed-upon date.

Payment Holiday means that when a customer is on a scheduled payment, the payments will not come out from customer's bank account for the period indicated.

This field requires the Authorization header to be set.

Arguments

NameDescription

input (CreatePaymentExtensionInput!)

Input fields for creating a payment extension for the account.

Return fields

NameDescription

paymentExtension (PaymentExtensionUnionType)

Mutation

mutation CreatePaymentExtension($input: CreatePaymentExtensionInput!) {
  createPaymentExtension(input: $input) {
    paymentExtension {
      ... on PaymentPromiseType {
        ...PaymentPromiseTypeFragment
      }
      ... on PaymentScheduleType {
        ...PaymentScheduleTypeFragment
      }
      ... on AccountPaymentType {
        ...AccountPaymentTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "createPaymentExtension": {
      "paymentExtension": PaymentPromiseType
    }
  }
}

createPaymentSchedule

Type:CreatePaymentSchedule

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Creates a new payment schedule

This field requires the Authorization header to be set.

Arguments

NameDescription

input (PaymentScheduleInput!)

Return fields

NameDescription

paymentSchedule (PaymentScheduleType)

The payment schedule created.

Mutation

mutation CreatePaymentSchedule($input: PaymentScheduleInput!) {
  createPaymentSchedule(input: $input) {
    paymentSchedule {
      ...PaymentScheduleTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "createPaymentSchedule": {
      "paymentSchedule": PaymentScheduleType
    }
  }
}

createPrimaryResidence

Type:CreatePrimaryResidence

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a new primary residence for the given user and property.

Arguments

NameDescription

input (CreatePrimaryResidenceInput!)

Input fields for creating a new primary residence.

Return fields

NameDescription

primaryResidence (PrimaryResidenceType)

error (CreatePrimaryResidenceErrorUnion)

Mutation

mutation CreatePrimaryResidence($input: CreatePrimaryResidenceInput!) {
  createPrimaryResidence(input: $input) {
    primaryResidence {
      ...PrimaryResidenceTypeFragment
    }
    error {
      ... on AccountUserCanNotFoundErrorType {
        ...AccountUserCanNotFoundErrorTypeFragment
      }
      ... on PropertyCanNotFoundErrorType {
        ...PropertyCanNotFoundErrorTypeFragment
      }
      ... on FailedPrimaryResidenceValidationErrorType {
        ...FailedPrimaryResidenceValidationErrorTypeFragment
      }
      ... on InvalidPrimaryResidenceEndDateErrorType {
        ...InvalidPrimaryResidenceEndDateErrorTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "createPrimaryResidence": {
      "primaryResidence": PrimaryResidenceType,
      "error": AccountUserCanNotFoundErrorType
    }
  }
}

Arguments

NameDescription

input (CreateUserProfileEventAndPublishInput!)

Return fields

NameDescription

syncEvent (SyncEventType)

error (CreateUserProfileEventAndPublishErrorUnion)

Mutation

mutation CreateProfileEventAndPublish($input: CreateUserProfileEventAndPublishInput!) {
  createProfileEventAndPublish(input: $input) {
    syncEvent {
      ...SyncEventTypeFragment
    }
    error {
      ... on CreateUserProfileEventAndPublishAccountNumberNotProvidedError {
        ...CreateUserProfileEventAndPublishAccountNumberNotProvidedErrorFragment
      }
      ... on CreateUserProfileEventAndPublishUserIdNotProvidedError {
        ...CreateUserProfileEventAndPublishUserIdNotProvidedErrorFragment
      }
      ... on CreateUserProfileEventAndPublishFinalBillNotFoundError {
        ...CreateUserProfileEventAndPublishFinalBillNotFoundErrorFragment
      }
      ... on CreateUserProfileEventAndPublishOtherValidationError {
        ...CreateUserProfileEventAndPublishOtherValidationErrorFragment
      }
      ... on CreateUserProfileEventAndPublishClientError {
        ...CreateUserProfileEventAndPublishClientErrorFragment
      }
      ... on AccountNotFound {
        ...AccountNotFoundFragment
      }
      ... on UserNotFound {
        ...UserNotFoundFragment
      }
      ... on InvalidUserID {
        ...InvalidUserIDFragment
      }
    }
  }
}

Response

{
  "data": {
    "createProfileEventAndPublish": {
      "syncEvent": SyncEventType,
      "error": CreateUserProfileEventAndPublishAccountNumberNotProvidedError
    }
  }
}

createReferral

Type:CreateReferral

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create an account referral using an email address, personal link or code.This is for customers to refer other customers so it only works with friend referrals and not partner referrals.

The possible errors that can be raised are:

  • KT-CT-6723: Unauthorized.
  • KT-CT-6710: Unable to create referral.
  • KT-CT-6711: Accounts may not self-refer.
  • KT-CT-6713: Referring and referred account brands do not match.
  • KT-CT-6712: Invalid reference.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CreateReferralInput!)

Input fields for creating a referral.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

referredAccountRewardAmount (Int)

The reward amount to be issued to the referred account, in smallest currency subunits.

Mutation

mutation CreateReferral($input: CreateReferralInput!) {
  createReferral(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    referredAccountRewardAmount
  }
}

Variables

{
  "input": CreateReferralInput
}

Response

{
  "data": {
    "createReferral": {
      "possibleErrors": [PossibleErrorType],
      "referredAccountRewardAmount": 1
    }
  }
}

Arguments

NameDescription

input (AccountUserAlternativeNumberInputType!)

Return fields

NameDescription

alternativePhoneNumbers ([String])

List of alternative phone numbers for the account user.

error (AlternativeNumberErrorUnion)

Potential error message for the mutation.

Mutation

mutation CreateUserAlternativeNumber($input: AccountUserAlternativeNumberInputType!) {
  createUserAlternativeNumber(input: $input) {
    alternativePhoneNumbers
    error {
      ... on AlternativeNumberValidationErrorType {
        ...AlternativeNumberValidationErrorTypeFragment
      }
      ... on AlternativeNumberDoesNotExistErrorType {
        ...AlternativeNumberDoesNotExistErrorTypeFragment
      }
    }
  }
}

Response

{
  "data": {
    "createUserAlternativeNumber": {
      "alternativePhoneNumbers": ["abc123"],
      "error": AlternativeNumberValidationErrorType
    }
  }
}

deleteMfaDevice

Type:DeleteMfaDevice

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Delete MFA Device for user.

The possible errors that can be raised are:

  • KT-CT-1150: MFA device not found.
  • KT-CT-1154: Unable to delete MFA device.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (DeleteMfaDeviceInputType!)

Input fields for deleting an existing multi-factor authentication device for the logged user.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

deviceDeleted (Boolean)

Flag to indicate if the MFA device has been successfully deleted.

Mutation

mutation DeleteMfaDevice($input: DeleteMfaDeviceInputType!) {
  deleteMfaDevice(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    deviceDeleted
  }
}

Variables

Response

{
  "data": {
    "deleteMfaDevice": {
      "possibleErrors": [PossibleErrorType],
      "deviceDeleted": true
    }
  }
}

deletePaymentSchedule

Type:DeletePaymentSchedule

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Delete payment schedule for an account.

This field requires the Authorization header to be set.

Arguments

NameDescription

input (DeletePaymentScheduleInput!)

Return fields

NameDescription

account (AccountType)

Account related to payment schedule.

error (DeletePaymentScheduleErrorUnion)

Handled errors related to payment schedule deletion.

Mutation

mutation DeletePaymentSchedule($input: DeletePaymentScheduleInput!) {
  deletePaymentSchedule(input: $input) {
    account {
      ...AccountTypeFragment
    }
    error {
      ... on DoesNotExistErrorType {
        ...DoesNotExistErrorTypeFragment
      }
      ... on UnableToDeleteScheduleType {
        ...UnableToDeleteScheduleTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "deletePaymentSchedule": {
      "account": AccountType,
      "error": DoesNotExistErrorType
    }
  }
}

deletePropertyHazardByExternalIdentifier

Type:Boolean

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Delete a property hazard by its external identifier.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

externalIdentifier (ID!)

The external identifier of the hazard to delete.

Return fields

NameDescription

Mutation

mutation DeletePropertyHazardByExternalIdentifier($externalIdentifier: ID!) {
  deletePropertyHazardByExternalIdentifier(externalIdentifier: $externalIdentifier)
}

Variables

{
  "externalIdentifier": "abc123"
}

Response

{
  "data": {
    "deletePropertyHazardByExternalIdentifier": true
  }
}

deletePropertyHazardTypeByExternalIdentifier

Type:Boolean

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Delete a property hazard type by its external identifier.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

externalIdentifier (ID!)

The external identifier of the hazard type to delete.

Return fields

NameDescription

Mutation

mutation DeletePropertyHazardTypeByExternalIdentifier($externalIdentifier: ID!) {
  deletePropertyHazardTypeByExternalIdentifier(externalIdentifier: $externalIdentifier)
}

Variables

{
  "externalIdentifier": "abc123"
}

Response

{
  "data": {
    "deletePropertyHazardTypeByExternalIdentifier": true
  }
}

deletePushNotificationBinding

Type:DeletePushNotificationBinding

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Delete a device token used for push notifications.

This field requires the Authorization header to be set.

The possible errors that can be raised are:

  • KT-CT-5411: Invalid token or no push notification binding found for the given account user.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (DeletePushNotificationBindingInput!)

Input fields for deleting a push notification binding.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

status (DeletePushNotificationBindingOutput)

Mutation

mutation DeletePushNotificationBinding($input: DeletePushNotificationBindingInput!) {
  deletePushNotificationBinding(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    status
  }
}

Response

{
  "data": {
    "deletePushNotificationBinding": {
      "possibleErrors": [PossibleErrorType],
      "status": "SUCCESSFUL"
    }
  }
}

Arguments

NameDescription

input (AccountUserAlternativeNumberInputType!)

Return fields

NameDescription

alternativePhoneNumbers ([String])

List of alternative phone numbers for the account user.

error (AlternativeNumberErrorUnion)

Potential error message for the mutation.

Mutation

mutation DeleteUserAlternativeNumber($input: AccountUserAlternativeNumberInputType!) {
  deleteUserAlternativeNumber(input: $input) {
    alternativePhoneNumbers
    error {
      ... on AlternativeNumberValidationErrorType {
        ...AlternativeNumberValidationErrorTypeFragment
      }
      ... on AlternativeNumberDoesNotExistErrorType {
        ...AlternativeNumberDoesNotExistErrorTypeFragment
      }
    }
  }
}

Response

{
  "data": {
    "deleteUserAlternativeNumber": {
      "alternativePhoneNumbers": ["abc123"],
      "error": AlternativeNumberValidationErrorType
    }
  }
}

endContributionAgreement

Type:EndContributionAgreement

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

End a contribution agreement for an account.

The possible errors that can be raised are:

  • KT-CT-9603: Unable to find contribution agreement.
  • KT-CT-4123: Unauthorized.
  • KT-CT-9604: Unable to end contribution agreement.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (EndContributionAgreementInput!)

Input variables needed for ending a contribution agreement on an account.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

contributionAgreement (ContributionAgreementType)

The created contribution agreement.

Mutation

mutation EndContributionAgreement($input: EndContributionAgreementInput!) {
  endContributionAgreement(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    contributionAgreement {
      ...ContributionAgreementTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "endContributionAgreement": {
      "possibleErrors": [PossibleErrorType],
      "contributionAgreement": ContributionAgreementType
    }
  }
}

enrollAccountInLoyaltyProgram

Type:EnrollAccountInLoyaltyProgram

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Enroll users account in Loyalty program.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9213: ineligible loyalty points enrollment.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (EnrollAccountInLoyaltyProgramInput!)

The account number to enroll in the loyalty program.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

outcome (EnrollAccountInLoyaltyProgramOutcome)

Outcome of the loyalty points campaign enrollment.

Mutation

mutation EnrollAccountInLoyaltyProgram($input: EnrollAccountInLoyaltyProgramInput!) {
  enrollAccountInLoyaltyProgram(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    outcome {
      ...EnrollAccountInLoyaltyProgramOutcomeFragment
    }
  }
}

Response

{
  "data": {
    "enrollAccountInLoyaltyProgram": {
      "possibleErrors": [PossibleErrorType],
      "outcome": EnrollAccountInLoyaltyProgramOutcome
    }
  }
}

forceReauthentication

Type:ForceReauthentication

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Force users of Kraken Tokens and refresh tokens issued to the viewer to reauthenticate.

Calling this mutation will cause all Kraken Tokens and refresh tokens issued to the authenticated viewer before the mutation was called to become invalid.

Arguments

NameDescription

input (ForceReauthenticationInput!)

Input object argument to the force-reauthentication mutation.

Return fields

NameDescription

tokensInvalidated (Boolean!)

Reports whether the mutation applied successfully. Should always be 'true'.

effectiveAt (DateTime!)

The time at which forced reauthentication is effective. Kraken and refresh tokens issued before this time will be invalid.

Mutation

mutation ForceReauthentication($input: ForceReauthenticationInput!) {
  forceReauthentication(input: $input) {
    tokensInvalidated
    effectiveAt
  }
}

Variables

Response

{
  "data": {
    "forceReauthentication": {
      "tokensInvalidated": true,
      "effectiveAt": "2020-01-01T00:00:00.000Z"
    }
  }
}

getEmbeddedSecretForNewPaymentInstruction

Type:GetEmbeddedSecretForNewPaymentInstruction

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Get the client secret needed to create a new payment instruction using an embedded form.

The possible errors that can be raised are:

  • KT-CT-4177: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (GetEmbeddedSecretForNewPaymentInstructionInput!)

Input fields for getting the client secret for an embedded new card payment method form.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

secretKey (String)

Mutation

mutation GetEmbeddedSecretForNewPaymentInstruction($input: GetEmbeddedSecretForNewPaymentInstructionInput!) {
  getEmbeddedSecretForNewPaymentInstruction(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    secretKey
  }
}

Response

{
  "data": {
    "getEmbeddedSecretForNewPaymentInstruction": {
      "possibleErrors": [PossibleErrorType],
      "secretKey": "abc123"
    }
  }
}

getEmbeddedSecretForNewPaymentInstructionWithoutAccount

Type:GetEmbeddedSecretForNewPaymentInstructionWithoutAccount

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Get the client secret needed to create a new payment instruction using an embedded form without tying it to a customer.

Arguments

NameDescription

input (GetEmbeddedSecretForNewPaymentInstructionWithoutAccountInput!)

Input fields for getting the client secret for an embedded new card payment method form.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

secretKey (String)

The client secret needed to create a new stored payment instruction.

Mutation

mutation GetEmbeddedSecretForNewPaymentInstructionWithoutAccount($input: GetEmbeddedSecretForNewPaymentInstructionWithoutAccountInput!) {
  getEmbeddedSecretForNewPaymentInstructionWithoutAccount(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    secretKey
  }
}

Response

{
  "data": {
    "getEmbeddedSecretForNewPaymentInstructionWithoutAccount": {
      "possibleErrors": [PossibleErrorType],
      "secretKey": "abc123"
    }
  }
}

getHostedUrlForNewPaymentInstruction

Type:GetHostedUrlForNewPaymentInstruction

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Get the external URL where the user can set up a payment instruction.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3979: Invalid ledger.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (GetHostedUrlForNewPaymentInstructionInput!)

Input fields for getting the external URL for setting up a payment instruction.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

url (String)

URL at which payment instruction can be set up.

Mutation

mutation GetHostedUrlForNewPaymentInstruction($input: GetHostedUrlForNewPaymentInstructionInput!) {
  getHostedUrlForNewPaymentInstruction(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    url
  }
}

Response

{
  "data": {
    "getHostedUrlForNewPaymentInstruction": {
      "possibleErrors": [PossibleErrorType],
      "url": "abc123"
    }
  }
}

hasFamilyIssues

Type:HasFamilyIssues

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Flag a user for Family Domestic Violence (FDV) / family issues.Note: The family issues flag can only be enabled (not disabled) through this mutation.

The possible errors that can be raised are:

  • KT-AU-5418: Invalid input for family issues mutation.
  • KT-AU-5416: Family issues flag cannot be removed through this mutation.
  • KT-AU-5417: Account not found for user.
  • KT-AU-5419: Cannot set delivery preference 'EMAIL' for user without an email specified.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (HasFamilyIssuesInputType!)

Input variables for adding family issues details to an account.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

accountUser (AccountUserType)

The updated account user.

Mutation

mutation HasFamilyIssues($input: HasFamilyIssuesInputType!) {
  hasFamilyIssues(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    accountUser {
      ...AccountUserTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "hasFamilyIssues": {
      "possibleErrors": [PossibleErrorType],
      "accountUser": AccountUserType
    }
  }
}

initiateHostedStandalonePayment

Type:InitiateHostedStandalonePayment

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Initiate a standalone payment and return the url where the customer can complete it.

The possible errors that can be raised are:

  • KT-CT-1128: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3943: Invalid ledger.
  • KT-CT-3957: No collection method provided.
  • KT-CT-3958: Provide either ledger ID or ledger number.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (InitiateHostedStandalonePaymentInput!)

Input fields for initiating a standalone payment.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

payment (InitiateHostedStandalonePaymentOutput)

The details required to refer to and complete a hosted payment.

Mutation

mutation InitiateHostedStandalonePayment($input: InitiateHostedStandalonePaymentInput!) {
  initiateHostedStandalonePayment(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    payment {
      ...InitiateHostedStandalonePaymentOutputFragment
    }
  }
}

Response

{
  "data": {
    "initiateHostedStandalonePayment": {
      "possibleErrors": [PossibleErrorType],
      "payment": InitiateHostedStandalonePaymentOutput
    }
  }
}

initiateProductSwitch

Type:InitiateProductSwitch

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Do a product switch for a user.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4619: Quote with given code not found.
  • KT-CT-4624: Unable to accept the given product code.
  • KT-CT-4924: Unauthorized.
  • KT-CT-4626: No product selected for the given quote code.
  • KT-CT-4719: No supply point found for identifier provided.
  • KT-CT-1509: Unable to create agreement.
  • KT-CT-1507: Agreement product switch date is not within the acceptable range.
  • KT-CT-4640: Unable to get market or client params from quoted product.
  • KT-CT-4627: No products are available for this quote.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (InitiateProductSwitchInput!)

Instigate a product switch for a specific supply point given a valid product and account number.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

productCode (String!)

The selected product for a specific product switch.

switchDate (Date!)

The date at which the product switch becomes effective.

Mutation

mutation InitiateProductSwitch($input: InitiateProductSwitchInput!) {
  initiateProductSwitch(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    productCode
    switchDate
  }
}

Variables

Response

{
  "data": {
    "initiateProductSwitch": {
      "possibleErrors": [PossibleErrorType],
      "productCode": "abc123",
      "switchDate": "2020-01-01"
    }
  }
}

initiateStandalonePayment

Type:InitiateStandalonePayment

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Initiate a standalone payment and return the client secret required to complete it.

The possible errors that can be raised are:

  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-4177: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3943: Invalid ledger.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (InitiateStandalonePaymentInput!)

Input fields for initiating a standalone payment.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

payment (InitiateStandalonePaymentOutput)

Mutation

mutation InitiateStandalonePayment($input: InitiateStandalonePaymentInput!) {
  initiateStandalonePayment(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    payment {
      ...InitiateStandalonePaymentOutputFragment
    }
  }
}

Variables

Response

{
  "data": {
    "initiateStandalonePayment": {
      "possibleErrors": [PossibleErrorType],
      "payment": InitiateStandalonePaymentOutput
    }
  }
}

invalidatePaymentInstruction

Type:InvalidatePaymentInstruction

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Invalidate an existing instruction.

The possible errors that can be raised are:

  • KT-CT-3926: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (InvalidatePaymentInstructionInput!)

Input fields for invalidating a payment instruction from an embedded form.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

instruction (InvalidatePaymentInstructionOutput)

Mutation

mutation InvalidatePaymentInstruction($input: InvalidatePaymentInstructionInput!) {
  invalidatePaymentInstruction(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    instruction {
      ...InvalidatePaymentInstructionOutputFragment
    }
  }
}

Variables

Response

{
  "data": {
    "invalidatePaymentInstruction": {
      "possibleErrors": [PossibleErrorType],
      "instruction": InvalidatePaymentInstructionOutput
    }
  }
}

invalidatePreSignedToken

Type:InvalidatePreSignedToken

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Invalidate a previously-issued pre-signed token.

The possible errors that can be raised are:

  • KT-CT-1129: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (InvalidatePreSignedTokenInput!)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

token (PreSignedToken)

Mutation

mutation InvalidatePreSignedToken($input: InvalidatePreSignedTokenInput!) {
  invalidatePreSignedToken(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    token {
      ...PreSignedTokenFragment
    }
  }
}

Variables

Response

{
  "data": {
    "invalidatePreSignedToken": {
      "possibleErrors": [PossibleErrorType],
      "token": PreSignedToken
    }
  }
}

joinSupplierAcceptTermsAndConditions

Type:JoinSupplierAcceptTermsAndConditions

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Accept terms and conditions for a join supplier process.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-4501: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (JoinSupplierAcceptTermsAndConditionsInput!)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success (Boolean)

Indicator that the mutation has completed successfully.

Mutation

mutation JoinSupplierAcceptTermsAndConditions($input: JoinSupplierAcceptTermsAndConditionsInput!) {
  joinSupplierAcceptTermsAndConditions(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    success
  }
}

Response

{
  "data": {
    "joinSupplierAcceptTermsAndConditions": {
      "possibleErrors": [PossibleErrorType],
      "success": true
    }
  }
}

Arguments

NameDescription

input (LinkUserToLineInput!)

Input fields to link an account user with LINE.

Return fields

NameDescription

Mutation

mutation LinkUserToLine($input: LinkUserToLineInput!) {
  linkUserToLine(input: $input) {
    ... on LineLinkRedirectResponse {
      ...LineLinkRedirectResponseFragment
    }
    ... on LinkTokenNotFound {
      ...LinkTokenNotFoundFragment
    }
    ... on AlreadyLinkedError {
      ...AlreadyLinkedErrorFragment
    }
  }
}

Variables

{
  "input": LinkUserToLineInput
}

Response

{
  "data": {
    "linkUserToLine": LineLinkRedirectResponse
  }
}

makePaymentWithSavedCard

Type:MakePaymentWithSavedCard

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Make a payment with a saved credit card instruction.

This field requires the Authorization header to be set.

Deprecated

The 'makePaymentWithSavedCard' field is deprecated.

This mutation only applies to clients using the legacy finanicals system. Use `collectPayment` instead.

- Marked as deprecated on 2025-05-26.
- Scheduled for removal on or after 2026-05-26.

Arguments

NameDescription

input (MakePaymentWithSavedCardInput!)

Input fields for making a payment with a saved card.

Return fields

NameDescription

accountPayment (AccountPaymentType)

Mutation

mutation MakePaymentWithSavedCard($input: MakePaymentWithSavedCardInput!) {
  makePaymentWithSavedCard(input: $input) {
    accountPayment {
      ...AccountPaymentTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "makePaymentWithSavedCard": {
      "accountPayment": AccountPaymentType
    }
  }
}

masqueradeAuthentication

Type:MasqueradeAuthentication

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Provide a temporary token to get an auth token. This is intended to allow support users to view customer data through the brand interface.

Arguments

NameDescription

masqueradeToken (String!)

The masquerade token issued by the support site.

userId (String!)

The ID of the AccountUser to masquerade as.

Return fields

NameDescription

token (String)

A Kraken Token that can be used to authenticate to the API, masquerading as the desired user.

errors ([ErrorType])

A list of any errors that occurred while running this mutation.

Mutation

mutation MasqueradeAuthentication(
  $masqueradeToken: String!,
  $userId: String!
) {
  masqueradeAuthentication(
    masqueradeToken: $masqueradeToken,
    userId: $userId
  ) {
    token
    errors {
      ...ErrorTypeFragment
    }
  }
}

Variables

{
  "masqueradeToken": "abc123",
  "userId": "abc123"
}

Response

{
  "data": {
    "masqueradeAuthentication": {
      "token": "abc123",
      "errors": [ErrorType]
    }
  }
}

obtainKrakenToken

Type:ObtainKrakenJSONWebToken

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create a Kraken Token (JWT) for authentication.

Provide the required input fields to obtain the token.

The token should be used as the Authorization header for any authenticated requests.

The possible errors that can be raised are:

  • KT-CT-1135: Invalid data.
  • KT-CT-1134: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (ObtainJSONWebTokenInput!)

Input fields that can be used to obtain a Json Web Token (JWT) for authentication to the API.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

token (String!)

The Kraken Token. Can be used in the Authorization header for subsequent calls to the API to access protected resources.

payload (GenericScalar!)

The body payload of the Kraken Token. The same information can be obtained by using JWT decoding tools on the value of the token field.

refreshToken (String)

A token that can be used in a subsequent call to obtainKrakenToken to get a new Kraken Token with the same access conditions after the previous one has expired.

refreshExpiresIn (Int)

A Unix timestamp representing the point in time at which the refresh token will expire.

Mutation

mutation ObtainKrakenToken($input: ObtainJSONWebTokenInput!) {
  obtainKrakenToken(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    token
    payload
    refreshToken
    refreshExpiresIn
  }
}

Variables

Response

{
  "data": {
    "obtainKrakenToken": {
      "possibleErrors": [PossibleErrorType],
      "token": "abc123",
      "payload": "abc123" | 1 | 1.0 | true | ["abc123"] | AccountType,
      "refreshToken": "abc123",
      "refreshExpiresIn": 1
    }
  }
}

previewAndCreatePaymentPlan

Type:PreviewAndCreatePaymentPlan

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Generates a preview for a new payment plan and creates that plan if requested

This field requires the Authorization header to be set.

The possible errors that can be raised are:

  • KT-CT-3923: Unauthorized.
  • KT-AU-3917: Unable to preview payment plan.
  • KT-AU-3919: Unable to create payment plan.
  • KT-AU-3918: Unable to create payment plan.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (PaymentPlanInput!)

Input fields for creating a payment plan.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

paymentPlanPreview ([PaymentPlanPreviewPaymentType])

Preview payments for a new payment plan.

createdPaymentPlan (PaymentPlanType)

Data for newly created payment plan of one was created.

Mutation

mutation PreviewAndCreatePaymentPlan($input: PaymentPlanInput!) {
  previewAndCreatePaymentPlan(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    paymentPlanPreview {
      ...PaymentPlanPreviewPaymentTypeFragment
    }
    createdPaymentPlan {
      ...PaymentPlanTypeFragment
    }
  }
}

Variables

{
  "input": PaymentPlanInput
}

Response

{
  "data": {
    "previewAndCreatePaymentPlan": {
      "possibleErrors": [PossibleErrorType],
      "paymentPlanPreview": [PaymentPlanPreviewPaymentType],
      "createdPaymentPlan": PaymentPlanType
    }
  }
}

propertyMoveOut

Type:PropertyMoveOut

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Mutation to leave a property that supports CES embedded electricity market.

The possible errors that can be raised are:

  • KT-CT-6622: Unauthorized.
  • KT-CT-6623: Unauthorized.
  • KT-AU-6610: Move out process validation failed.
  • KT-AU-6611: Unable to move out of property.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (PropertyMoveOutInput!)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

workflow (WorkflowType!)

Information on the workflow which is processing the move out.

Mutation

mutation PropertyMoveOut($input: PropertyMoveOutInput!) {
  propertyMoveOut(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    workflow {
      ...WorkflowTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "propertyMoveOut": {
      "possibleErrors": [PossibleErrorType],
      "workflow": WorkflowType
    }
  }
}

redeemLoyaltyPointsForAccountCredit

Type:RedeemLoyaltyPointsForAccountCredit

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Redeem the passed number of Loyalty Points as account credit.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9201: No Loyalty Point ledger found for the user.
  • KT-CT-9202: Loyalty Points adapter not configured.
  • KT-CT-9203: No ledger entries for the ledger.
  • KT-CT-9205: Insufficient Loyalty Points.
  • KT-CT-9206: Indivisible points.
  • KT-CT-9204: Negative or zero points set.
  • KT-CT-9208: Invalid posted at datetime.
  • KT-CT-9209: Negative Loyalty Points balance.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (RedeemLoyaltyPointsInput!)

Input fields for redeeming Loyalty Points.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

pointsRedeemed (Int)

The number of loyalty points that were redeemed.

Mutation

mutation RedeemLoyaltyPointsForAccountCredit($input: RedeemLoyaltyPointsInput!) {
  redeemLoyaltyPointsForAccountCredit(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    pointsRedeemed
  }
}

Variables

Response

{
  "data": {
    "redeemLoyaltyPointsForAccountCredit": {
      "possibleErrors": [PossibleErrorType],
      "pointsRedeemed": 1
    }
  }
}

redeemReferralClaimCode

Type:RedeemReferralClaimCode

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Redeem the referral claim code from certain referral scheme.

The possible errors that can be raised are:

  • KT-CT-6723: Unauthorized.
  • KT-CT-6724: Referral claim code not found.
  • KT-CT-6725: Referral claim code redeeming error.
  • KT-CT-6726: Referral claim code has already been redeemed.
  • KT-CT-6727: Referral claim code is not available.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (RedeemReferralClaimCodeInput!)

Input fields for redeeming referral code.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success (Boolean!)

Whether or not the request was successful.

Mutation

mutation RedeemReferralClaimCode($input: RedeemReferralClaimCodeInput!) {
  redeemReferralClaimCode(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    success
  }
}

Variables

Response

{
  "data": {
    "redeemReferralClaimCode": {
      "possibleErrors": [PossibleErrorType],
      "success": true
    }
  }
}

regenerateSecretKey

Type:RegenerateSecretKey

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Regenerate the live secret key for the authenticated user.

Return fields

NameDescription

key (String!)

The generated key value, which is only ever available once (here).

viewer (AccountUserType)

The currently authenticated user.

Mutation

mutation RegenerateSecretKey {
  regenerateSecretKey {
    key
    viewer {
      ...AccountUserTypeFragment
    }
  }
}

Response

{
  "data": {
    "regenerateSecretKey": {
      "key": "abc123",
      "viewer": AccountUserType
    }
  }
}

registerPushNotificationBinding

Type:RegisterPushNotificationBinding

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Register a device token to be used for push notifications for an app.

This field requires the Authorization header to be set.

Arguments

NameDescription

input (RegisterPushNotificationBindingInput!)

Input fields for creating an push notification binding.

Return fields

NameDescription

pushNotificationBinding (PushNotificationBindingType)

Mutation

mutation RegisterPushNotificationBinding($input: RegisterPushNotificationBindingInput!) {
  registerPushNotificationBinding(input: $input) {
    pushNotificationBinding {
      ...PushNotificationBindingTypeFragment
    }
  }
}

Response

{
  "data": {
    "registerPushNotificationBinding": {
      "pushNotificationBinding": PushNotificationBindingType
    }
  }
}

removeConcession

Type:RemoveConcession

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Mutation to remove a concession for a user account

Arguments

NameDescription

input (RemoveConcessionInput!)

Return fields

NameDescription

concession (ConcessionType)

Mutation

mutation RemoveConcession($input: RemoveConcessionInput!) {
  removeConcession(input: $input) {
    concession {
      ...ConcessionTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "removeConcession": {
      "concession": ConcessionType
    }
  }
}

replaceLatestPaymentSchedule

Type:ReplaceLatestPaymentSchedule

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Replaces the active payment schedule with a new payment schedule. Requires the new schedule type to be passed in, as well as whether the schedule should be fixed.

This field requires the Authorization header to be set.

Arguments

NameDescription

input (ReplaceLatestPaymentScheduleInput!)

Input fields for replacing the active payment schedule.

Return fields

NameDescription

replacedSchedule (PaymentScheduleType)

The payment schedule that was replaced.

newSchedule (PaymentScheduleType)

The new payment schedule that has replaced the specified one.

Mutation

mutation ReplaceLatestPaymentSchedule($input: ReplaceLatestPaymentScheduleInput!) {
  replaceLatestPaymentSchedule(input: $input) {
    replacedSchedule {
      ...PaymentScheduleTypeFragment
    }
    newSchedule {
      ...PaymentScheduleTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "replaceLatestPaymentSchedule": {
      "replacedSchedule": PaymentScheduleType,
      "newSchedule": PaymentScheduleType
    }
  }
}

requestCadReport

Type:RequestCADReport

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Request a customer access data (CAD) report.

The possible errors that can be raised are:

  • KT-AU-3811: Missing or invalid mutation inputs.
  • KT-CT-3823: Unauthorized.
  • KT-CT-6420: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (RequestCADReportInputType!)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

account (AccountType)

The account.

successful (Boolean)

Whether the email with the data was sent.

Mutation

mutation RequestCadReport($input: RequestCADReportInputType!) {
  requestCadReport(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    account {
      ...AccountTypeFragment
    }
    successful
  }
}

Variables

Response

{
  "data": {
    "requestCadReport": {
      "possibleErrors": [PossibleErrorType],
      "account": AccountType,
      "successful": true
    }
  }
}

requestDoubleOptIn

Type:RequestDoubleOptIn

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Request a double opt in

The possible errors that can be raised are:

  • KT-CT-9019: Invalid input.
  • KT-CT-9018: Account not found.
  • KT-CT-1111: Unauthorized.
  • KT-CT-9016: Consent management not enabled.
  • KT-CT-9017: Consent type not found.
  • KT-CT-9023: Consent already accepted.
  • KT-CT-1199: Too many requests.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (DoubleOptInInput)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

consent (ConsentType)

The consent that was created or updated.

Mutation

mutation RequestDoubleOptIn($input: DoubleOptInInput) {
  requestDoubleOptIn(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    consent {
      ...ConsentTypeFragment
    }
  }
}

Variables

{
  "input": DoubleOptInInput
}

Response

{
  "data": {
    "requestDoubleOptIn": {
      "possibleErrors": [PossibleErrorType],
      "consent": ConsentType
    }
  }
}

requestPasswordReset

Type:RequestPasswordResetOutputType

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Provide the email address of an account user to send them an email with instructions on how to reset their password.

The possible errors that can be raised are:

  • KT-CT-11331: Invalid input data.
  • KT-CT-11332: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (RequestPasswordResetInput!)

Input fields for requesting a password reset email.

Return fields

NameDescription

email (String)

The email that requested a password reset email.

userNumber (String)

The number of the user that requested a password reset email.

Mutation

mutation RequestPasswordReset($input: RequestPasswordResetInput!) {
  requestPasswordReset(input: $input) {
    email
    userNumber
  }
}

Variables

Response

{
  "data": {
    "requestPasswordReset": {
      "email": "abc123",
      "userNumber": "abc123"
    }
  }
}

requestPrintedBill

Type:RequestPrintedBill

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Request an issued bill to be printed and (re)posted to billing address of the account.

The possible errors that can be raised are:

  • KT-CT-3824: Unauthorized.
  • KT-CT-9705: The billing document has not been issued.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (RequestPrintedBillInput!)

Input fields to request a printed bill.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success (Boolean)

Whether the request was successful.

Mutation

mutation RequestPrintedBill($input: RequestPrintedBillInput!) {
  requestPrintedBill(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    success
  }
}

Variables

Response

{
  "data": {
    "requestPrintedBill": {
      "possibleErrors": [PossibleErrorType],
      "success": true
    }
  }
}

reschedulePayment

Type:ReschedulePayment

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Reschedule an existing payment by a certain number of days

This field requires the Authorization header to be set.

Arguments

NameDescription

input (ReschedulePaymentInput!)

Input fields for rescheduling a payment.

Return fields

NameDescription

newAccountPayment (AccountPaymentType)

error (ReschedulePaymentErrorUnion)

Mutation

mutation ReschedulePayment($input: ReschedulePaymentInput!) {
  reschedulePayment(input: $input) {
    newAccountPayment {
      ...AccountPaymentTypeFragment
    }
    error {
      ... on ExceededMaxSchedulableWorkingDaysErrorType {
        ...ExceededMaxSchedulableWorkingDaysErrorTypeFragment
      }
      ... on MissingPaymentDetailsErrorType {
        ...MissingPaymentDetailsErrorTypeFragment
      }
      ... on InvalidVendorForRescheduleErrorType {
        ...InvalidVendorForRescheduleErrorTypeFragment
      }
      ... on InvalidStatusForRescheduleErrorType {
        ...InvalidStatusForRescheduleErrorTypeFragment
      }
      ... on CannotRescheduleForFixedPaymentCustomerErrorType {
        ...CannotRescheduleForFixedPaymentCustomerErrorTypeFragment
      }
      ... on CannotRescheduleForReRepresentedPaymentsErrorType {
        ...CannotRescheduleForReRepresentedPaymentsErrorTypeFragment
      }
      ... on CannotRescheduleWithMissingAccountStatementErrorType {
        ...CannotRescheduleWithMissingAccountStatementErrorTypeFragment
      }
      ... on CannotRescheduleWithMoreThenOneRescheduledPaymentErrorType {
        ...CannotRescheduleWithMoreThenOneRescheduledPaymentErrorTypeFragment
      }
      ... on InvalidTransactionErrorType {
        ...InvalidTransactionErrorTypeFragment
      }
      ... on NoRelatedPaymentSchedulesOnPaymentDateErrorType {
        ...NoRelatedPaymentSchedulesOnPaymentDateErrorTypeFragment
      }
      ... on UnableToMatchPaymentDateToLedgerSchedulesErrorType {
        ...UnableToMatchPaymentDateToLedgerSchedulesErrorTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "reschedulePayment": {
      "newAccountPayment": AccountPaymentType,
      "error": ExceededMaxSchedulableWorkingDaysErrorType
    }
  }
}

resetPassword

Type:ResetPasswordMutationPayload

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Reset the password of an account user indicated by the userId to the value supplied.

Deprecated

The 'resetPassword' field is deprecated.

Please use `resetUserPassword` instead.

- Marked as deprecated on 2024-12-04.
- Scheduled for removal on or after 2025-06-01.

You can read more about this deprecation on:
https://announcements.kraken.tech/announcements/public/81/

Arguments

NameDescription

input (ResetPasswordMutationInput!)

Return fields

NameDescription

errors ([SerializerFieldErrorsType])

clientMutationId (String)

Mutation

mutation ResetPassword($input: ResetPasswordMutationInput!) {
  resetPassword(input: $input) {
    errors {
      ...SerializerFieldErrorsTypeFragment
    }
    clientMutationId
  }
}

Variables

Response

{
  "data": {
    "resetPassword": {
      "errors": [SerializerFieldErrorsType],
      "clientMutationId": "abc123"
    }
  }
}

resetUserPassword

Type:ResetUserPasswordOutput

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Reset the password of an account user.

Raises KT-CT-5450 if password validation fails. Inspect the validationErrors extension to get the exact validation error:

json { "data": {"resetUserPassword": null}, "errors": [ { "message": "Password is invalid.", "path": ["resetUserPassword"], "extensions": { "errorType": "VALIDATION", "errorCode": "KT-CT-5450", "errorDescription": "Given password fails password policy requirements.", "validationErrors": [ { "code": "password_too_short", "message": "This password is too short. It must contain at least 7 characters.", "inputPath": ["input", "password"] }, { "code": "password_too_common", "message": "This password is too common.", "inputPath": ["input", "password"] } ] } } ] }

The validation error's code can be any of - password_too_short - password_too_common - password_reused - password_matches_current - password_has_too_few_numeric_characters - password_has_too_few_special_characters - password_has_too_few_lowercase_characters - password_has_too_few_uppercase_characters - password_contains_account_number - password_contains_part_of_email_address

The possible errors that can be raised are:

  • KT-CT-4125: Unauthorized.
  • KT-CT-1132: Unauthorized.
  • KT-CT-5450: Password is invalid.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (ResetUserPasswordInput!)

Input fields for resetting an account user's password.

Return fields

NameDescription

userId (ID!)

The ID of the user whose password was changed.

passwordUpdated (Boolean)

True if the password update was successful, false otherwise.

Deprecated

The 'passwordUpdated' field is deprecated.

Please handle the KT-CT-5450 error instead.

Note that the KT-CT-5450 error will not be raised if you request any of the `failureCodes`, `failureReasons`, or `passwordUpdated` fields.

- Marked as deprecated on 2025-04-07.
- Scheduled for removal on or after 2025-10-04.

failureReasons ([String])

A list of messages of which password validations the new password failed against if applicable.

Deprecated

The 'failureReasons' field is deprecated.

Please handle the KT-CT-5450 error and inspect the `validationErrors[].message` extension instead.

Note that the KT-CT-5450 error will not be raised if you request any of the `failureCodes`, `failureReasons`, or `passwordUpdated` fields.

- Marked as deprecated on 2025-04-07.
- Scheduled for removal on or after 2025-10-04.

failureCodes ([String])

A list of codes of which password validation the new password failed against if applicable. One of: - password_too_short - password_too_common - password_reused - password_matches_current - password_has_too_few_numeric_characters - password_has_too_few_special_characters - password_has_too_few_lowercase_characters - password_has_too_few_uppercase_characters - password_contains_account_number - password_contains_part_of_email_address

Deprecated

The 'failureCodes' field is deprecated.

Please handle the KT-CT-5450 error and inspect the `validationErrors[].code` extension instead.

Note that the KT-CT-5450 error will not be raised if you request any of the `failureCodes`, `failureReasons`, or `passwordUpdated` fields.

- Marked as deprecated on 2025-04-07.
- Scheduled for removal on or after 2025-10-04.

Mutation

mutation ResetUserPassword($input: ResetUserPasswordInput!) {
  resetUserPassword(input: $input) {
    userId
    passwordUpdated
    failureReasons
    failureCodes
  }
}

Variables

Response

{
  "data": {
    "resetUserPassword": {
      "userId": "abc123",
      "passwordUpdated": true,
      "failureReasons": ["abc123"],
      "failureCodes": ["abc123"]
    }
  }
}

scheduleQuoteFollowUp

Type:ScheduleQuoteFollowUp

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Schedule a quote follow-up to the provided recipient.

The possible errors that can be raised are:

  • KT-CT-4619: Quote with given code not found.
  • KT-CT-4632: Invalid recipient information.
  • KT-CT-4633: Mutation not enabled in this environment.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (QuoteShareInput!)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

success (Boolean!)

Whether the message was scheduled successfully.

Mutation

mutation ScheduleQuoteFollowUp($input: QuoteShareInput!) {
  scheduleQuoteFollowUp(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    success
  }
}

Variables

{
  "input": QuoteShareInput
}

Response

{
  "data": {
    "scheduleQuoteFollowUp": {
      "possibleErrors": [PossibleErrorType],
      "success": true
    }
  }
}

setLoyaltyPointsUser

Type:SetLoyaltyPointsUser

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Set the Loyalty Point user for the account.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-9214: Couldn't assign user loyalty points role.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (SetLoyaltyPointsUserInput!)

Input fields for saving the Loyalty Points user.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

newLoyaltyPointsUserId (String)

ID of the new Loyalty Points user.

Mutation

mutation SetLoyaltyPointsUser($input: SetLoyaltyPointsUserInput!) {
  setLoyaltyPointsUser(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    newLoyaltyPointsUserId
  }
}

Variables

Response

{
  "data": {
    "setLoyaltyPointsUser": {
      "possibleErrors": [PossibleErrorType],
      "newLoyaltyPointsUserId": "abc123"
    }
  }
}

setUpDirectDebitInstruction

Type:SetUpDirectDebitInstruction

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Set up a new direct debit instruction.

The possible errors that can be raised are:

  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3940: Invalid data.
  • KT-CT-5415: Account user not found.
  • KT-CT-11103: Business not found.
  • KT-CT-3971: Instruction owners are not valid.
  • KT-CT-3979: Invalid ledger.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (SetUpDirectDebitInstructionInput!)

Input fields for creating a new direct debit instruction.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

paymentInstruction (DirectDebitInstructionType)

Mutation

mutation SetUpDirectDebitInstruction($input: SetUpDirectDebitInstructionInput!) {
  setUpDirectDebitInstruction(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    paymentInstruction {
      ...DirectDebitInstructionTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "setUpDirectDebitInstruction": {
      "possibleErrors": [PossibleErrorType],
      "paymentInstruction": DirectDebitInstructionType
    }
  }
}

setUpDirectDebitInstructionForBusiness

Type:SetUpDirectDebitInstructionForBusiness

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Set up a new direct debit instruction for a business.

The possible errors that can be raised are:

  • KT-CT-3940: Invalid data.
  • KT-CT-3956: Temporary error occurred.
  • KT-CT-11107: Unauthorized.
  • KT-CT-3948: Could not set up direct debit instruction.
  • KT-CT-3971: Instruction owners are not valid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (SetUpDirectDebitInstructionForBusinessInput!)

Input fields for creating a new direct debit instruction.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

paymentInstruction (DirectDebitInstructionType)

The created direct debit instruction.

Mutation

mutation SetUpDirectDebitInstructionForBusiness($input: SetUpDirectDebitInstructionForBusinessInput!) {
  setUpDirectDebitInstructionForBusiness(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    paymentInstruction {
      ...DirectDebitInstructionTypeFragment
    }
  }
}

Response

{
  "data": {
    "setUpDirectDebitInstructionForBusiness": {
      "possibleErrors": [PossibleErrorType],
      "paymentInstruction": DirectDebitInstructionType
    }
  }
}

setUpDirectDebitInstructionFromStoredDetails

Type:SetUpDirectDebitInstructionFromStoredDetails

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Set up a new direct debit instruction from stored details.

The possible errors that can be raised are:

  • KT-CT-3956: Temporary error occurred.
  • KT-CT-3948: Could not set up direct debit instruction.
  • KT-CT-3971: Instruction owners are not valid.
  • KT-CT-5415: Account user not found.
  • KT-CT-11103: Business not found.
  • KT-CT-4123: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (SetUpDirectDebitInstructionFromStoredDetailsInput!)

Input fields for creating a new direct debit instruction from stored details.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

paymentInstruction (DirectDebitInstructionType)

The payment instruction that was created from stored details.

Mutation

mutation SetUpDirectDebitInstructionFromStoredDetails($input: SetUpDirectDebitInstructionFromStoredDetailsInput!) {
  setUpDirectDebitInstructionFromStoredDetails(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    paymentInstruction {
      ...DirectDebitInstructionTypeFragment
    }
  }
}

Response

{
  "data": {
    "setUpDirectDebitInstructionFromStoredDetails": {
      "possibleErrors": [PossibleErrorType],
      "paymentInstruction": DirectDebitInstructionType
    }
  }
}

shareGoodsQuote

Type:ShareGoodsQuote

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Share a goods quote.

The possible errors that can be raised are:

  • KT-CT-4122: Invalid email.
  • KT-CT-8203: Received an invalid quote code.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (ShareGoodsQuoteInput!)

Input fields for sharing a quote.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

share (GoodsQuoteShare)

Goods quote shared.

Mutation

mutation ShareGoodsQuote($input: ShareGoodsQuoteInput!) {
  shareGoodsQuote(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    share {
      ...GoodsQuoteShareFragment
    }
  }
}

Variables

Response

{
  "data": {
    "shareGoodsQuote": {
      "possibleErrors": [PossibleErrorType],
      "share": GoodsQuoteShare
    }
  }
}

startCustomerVerification

Type:StartCustomerVerification

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Start the customer verification using the provided verification method.

The possible errors that can be raised are:

  • KT-CT-1701: Brand does not exist.
  • KT-CT-4194: Verification type not supported yet.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (StartCustomerVerificationInput!)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

verificationProcess (VerificationProcess)

The newly created verification process.

Mutation

mutation StartCustomerVerification($input: StartCustomerVerificationInput!) {
  startCustomerVerification(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    verificationProcess {
      ...VerificationProcessFragment
    }
  }
}

Variables

Response

{
  "data": {
    "startCustomerVerification": {
      "possibleErrors": [PossibleErrorType],
      "verificationProcess": VerificationProcess
    }
  }
}

storeDirectDebitPaymentMethodDetails

Type:StoreDirectDebitPaymentMethodDetails

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Store bank details with the vendor.

The possible errors that can be raised are:

  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3940: Invalid data.
  • KT-CT-3956: Temporary error occurred.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (StoreDirectDebitPaymentMethodDetailsInput!)

Store bank details with the vendor.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

storedPaymentMethodDetailsReference (String)

Mutation

mutation StoreDirectDebitPaymentMethodDetails($input: StoreDirectDebitPaymentMethodDetailsInput!) {
  storeDirectDebitPaymentMethodDetails(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    storedPaymentMethodDetailsReference
  }
}

Response

{
  "data": {
    "storeDirectDebitPaymentMethodDetails": {
      "possibleErrors": [PossibleErrorType],
      "storedPaymentMethodDetailsReference": "abc123"
    }
  }
}

storePaymentInstruction

Type:StorePaymentInstruction

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Store a new payment instruction created through the embedded process.

The possible errors that can be raised are:

  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-4177: Unauthorized.
  • KT-CT-3822: Unauthorized.
  • KT-CT-3979: Invalid ledger.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (StorePaymentInstructionInput!)

Input fields for storing a new payment instruction created through the embedded process.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

paymentInstruction (PaymentInstructionType)

The stored payment instruction.

Mutation

mutation StorePaymentInstruction($input: StorePaymentInstructionInput!) {
  storePaymentInstruction(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    paymentInstruction {
      ...PaymentInstructionTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "storePaymentInstruction": {
      "possibleErrors": [PossibleErrorType],
      "paymentInstruction": PaymentInstructionType
    }
  }
}

submitCustomerFeedback

Type:SubmitCustomerFeedback

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Submit customer feedback.

The possible errors that can be raised are:

  • KT-CT-5514: Unable to submit feedback.
  • KT-CT-5511: The feedback_id should be provided for feedback source.
  • KT-CT-5512: The feedback doesn't match the account.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (CustomerFeedbackInputType!)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

customerFeedback (CustomerFeedbackType)

Mutation

mutation SubmitCustomerFeedback($input: CustomerFeedbackInputType!) {
  submitCustomerFeedback(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    customerFeedback {
      ...CustomerFeedbackTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "submitCustomerFeedback": {
      "possibleErrors": [PossibleErrorType],
      "customerFeedback": CustomerFeedbackType
    }
  }
}

submitMeterReadings

Type:SubmitMeterReadings

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Submit meter readings for one or more meters.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-6422: Reading will be held.
  • KT-CT-6425: Unable to create the meter reading.
  • KT-CT-6434: Meter reading could not be updated. Input not valid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (SubmitMeterReadingsInputType!)

Input fields for submitting meter readings.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

readings ([ReadingType])

The submitted readings.

Mutation

mutation SubmitMeterReadings($input: SubmitMeterReadingsInputType!) {
  submitMeterReadings(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    readings {
      ...ReadingTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "submitMeterReadings": {
      "possibleErrors": [PossibleErrorType],
      "readings": [ReadingType]
    }
  }
}

submitRepaymentRequest

Type:SubmitRepaymentRequest

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Submit a repayment request.

The possible errors that can be raised are:

  • KT-CT-1132: Unauthorized.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3823: Unauthorized.
  • KT-CT-3926: Unauthorized.
  • KT-CT-3927: Invalid Amount.
  • KT-CT-3928: Idempotency key used for another repayment request.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (RequestRepaymentInputType!)

Input fields for requesting a repayment.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

repaymentRequest (RequestRepaymentOutputType)

The newly created repayment request.

Mutation

mutation SubmitRepaymentRequest($input: RequestRepaymentInputType!) {
  submitRepaymentRequest(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    repaymentRequest {
      ...RequestRepaymentOutputTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "submitRepaymentRequest": {
      "possibleErrors": [PossibleErrorType],
      "repaymentRequest": RequestRepaymentOutputType
    }
  }
}

terminateCreditTransferPermission

Type:TerminateCreditTransferPermission

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Terminate credit transfer permission.

The possible errors that can be raised are:

  • KT-CT-3822: Unauthorized.
  • KT-CT-3825: Credit transfer permission not found.
  • KT-CT-3827: The ledger is not valid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (TerminateCreditTransferPermissionInput!)

Input fields for terminating a credit transfer permission.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

validTo (DateTime)

Datetime when the credit transfer permission ends.

Mutation

mutation TerminateCreditTransferPermission($input: TerminateCreditTransferPermissionInput!) {
  terminateCreditTransferPermission(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    validTo
  }
}

Response

{
  "data": {
    "terminateCreditTransferPermission": {
      "possibleErrors": [PossibleErrorType],
      "validTo": "2020-01-01T00:00:00.000Z"
    }
  }
}

transferLoyaltyPointsBetweenUsers

Type:TransferLoyaltyPointsBetweenUsers

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Transfer Loyalty Point from one account user to another.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-9205: Insufficient Loyalty Points.
  • KT-CT-9204: Negative or zero points set.
  • KT-CT-9208: Invalid posted at datetime.
  • KT-CT-9209: Negative Loyalty Points balance.
  • KT-CT-9210: Unhandled Loyalty Points exception.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (TransferLoyaltyPointsBetweenUsersInput!)

Input fields for transferring Loyalty Points.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

pointsTransferred (Int)

The number of loyalty points that were transferred.

Mutation

mutation TransferLoyaltyPointsBetweenUsers($input: TransferLoyaltyPointsBetweenUsersInput!) {
  transferLoyaltyPointsBetweenUsers(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    pointsTransferred
  }
}

Response

{
  "data": {
    "transferLoyaltyPointsBetweenUsers": {
      "possibleErrors": [PossibleErrorType],
      "pointsTransferred": 1
    }
  }
}

triggerElectricityHouseMoveOut

Type:TriggerElectricityHouseMoveOut

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Mutation to trigger an electricity house move out process for a related account.

The possible errors that can be raised are:

  • KT-CT-6623: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (TriggerElectricityHouseMoveOutInput!)

The input required to trigger the electricity house move out process.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

workflow (WorkflowType)

The workflow information which can be used to track the async processing progress.

error (TriggerElectricityHouseMoveErrorUnion)

The error encountered when trying to trigger the electricity house move out process, if any.

Mutation

mutation TriggerElectricityHouseMoveOut($input: TriggerElectricityHouseMoveOutInput!) {
  triggerElectricityHouseMoveOut(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    workflow {
      ...WorkflowTypeFragment
    }
    error {
      ... on UnableToDeterminePhoneContactDetailsErrorType {
        ...UnableToDeterminePhoneContactDetailsErrorTypeFragment
      }
      ... on CouldNotStartWorkflowErrorType {
        ...CouldNotStartWorkflowErrorTypeFragment
      }
      ... on ValidationErrorType {
        ...ValidationErrorTypeFragment
      }
      ... on DoesNotExistErrorType {
        ...DoesNotExistErrorTypeFragment
      }
      ... on MultipleObjectsReturnedErrorType {
        ...MultipleObjectsReturnedErrorTypeFragment
      }
    }
  }
}

Response

{
  "data": {
    "triggerElectricityHouseMoveOut": {
      "possibleErrors": [PossibleErrorType],
      "workflow": WorkflowType,
      "error": UnableToDeterminePhoneContactDetailsErrorType
    }
  }
}

triggerGasHouseMoveOut

Type:TriggerGasHouseMoveOut

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Mutation to trigger a gas house move out process for a related account.

Arguments

NameDescription

input (TriggerGasHouseMoveOutInput!)

Return fields

NameDescription

workflow (WorkflowType)

The workflow information which can be used to track the async processing progress.

error (TriggerGasHouseMoveErrorUnion)

Mutation

mutation TriggerGasHouseMoveOut($input: TriggerGasHouseMoveOutInput!) {
  triggerGasHouseMoveOut(input: $input) {
    workflow {
      ...WorkflowTypeFragment
    }
    error {
      ... on CouldNotStartWorkflowErrorType {
        ...CouldNotStartWorkflowErrorTypeFragment
      }
      ... on DoesNotExistErrorType {
        ...DoesNotExistErrorTypeFragment
      }
      ... on MultipleObjectsReturnedErrorType {
        ...MultipleObjectsReturnedErrorTypeFragment
      }
      ... on ValidationErrorType {
        ...ValidationErrorTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "triggerGasHouseMoveOut": {
      "workflow": WorkflowType,
      "error": CouldNotStartWorkflowErrorType
    }
  }
}

Return fields

NameDescription

Mutation

mutation UnlinkUserFromLine {
  unlinkUserFromLine {
    ... on LineUnlinkedResponse {
      ...LineUnlinkedResponseFragment
    }
    ... on LinkTokenNotFound {
      ...LinkTokenNotFoundFragment
    }
    ... on LineCommonError {
      ...LineCommonErrorFragment
    }
  }
}

Response

{
  "data": {
    "unlinkUserFromLine": LineUnlinkedResponse
  }
}

Arguments

NameDescription

accounts ([String])

The list of account numbers on which the address is to be updated.

address (UpdateAddressInput!)

New billing address for user accounts.

userId (String)

The user for whom to perform the update. This is only needed when using an Organisation role.

Return fields

NameDescription

viewer (AccountUserType)

The currently authenticated user.

This field requires the Authorization header to be set.

Mutation

mutation UpdateAccountAddress(
  $accounts: [String],
  $address: UpdateAddressInput!,
  $userId: String
) {
  updateAccountAddress(
    accounts: $accounts,
    address: $address,
    userId: $userId
  ) {
    viewer {
      ...AccountUserTypeFragment
    }
  }
}

Variables

{
  "accounts": ["abc123"],
  "address": UpdateAddressInput,
  "userId": "abc123"
}

Response

{
  "data": {
    "updateAccountAddress": {
      "viewer": AccountUserType
    }
  }
}

updateAccountBillingAddress

Type:UpdateAccountBillingAddress

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update the account billing address.

The possible errors that can be raised are:

  • KT-CT-4145: Invalid address.
  • KT-CT-7123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (AccountBillingAddressInput!)

Input variables needed for updating an account billing address.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

account (AccountType)

The updated account.

Mutation

mutation UpdateAccountBillingAddress($input: AccountBillingAddressInput!) {
  updateAccountBillingAddress(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    account {
      ...AccountTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "updateAccountBillingAddress": {
      "possibleErrors": [PossibleErrorType],
      "account": AccountType
    }
  }
}

updateAccountBillingEmail

Type:UpdateAccountBillingEmail

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update account billing email.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-4122: Invalid email.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (UpdateAccountBillingEmailInput!)

Input fields for updating billing email for an account.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

account (AccountInterface)

Account that was changed.

Mutation

mutation UpdateAccountBillingEmail($input: UpdateAccountBillingEmailInput!) {
  updateAccountBillingEmail(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    account {
      ...AccountInterfaceFragment
    }
  }
}

Variables

Response

{
  "data": {
    "updateAccountBillingEmail": {
      "possibleErrors": [PossibleErrorType],
      "account": AccountInterface
    }
  }
}

updateAccountConsents

Type:UpdateAccountConsents

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update the consents of an account

The possible errors that can be raised are:

  • KT-CT-9014: Duplicate consent.
  • KT-CT-9016: Consent management not enabled.
  • KT-CT-9017: Consent type not found.
  • KT-CT-9018: Account not found.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

accountNumber (String!)

The account number to update consents for.

consents ([ConsentInput]!)

Consents to update for account.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

consents ([ConsentType!]!)

Consents linked to this account.

Mutation

mutation UpdateAccountConsents(
  $accountNumber: String!,
  $consents: [ConsentInput]!
) {
  updateAccountConsents(
    accountNumber: $accountNumber,
    consents: $consents
  ) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    consents {
      ...ConsentTypeFragment
    }
  }
}

Variables

{
  "accountNumber": "abc123",
  "consents": ConsentInput
}

Response

{
  "data": {
    "updateAccountConsents": {
      "possibleErrors": [PossibleErrorType],
      "consents": ConsentType
    }
  }
}

updateAccountElectricityProduct

Type:UpdateAccountElectricityProduct

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

This mutation is used for processing an electricity product switch. This is when an existing user opts in for a different product during the tenure of their agreement.

Arguments

NameDescription

input (UpdateAccountElectricityProductInput!)

Input fields for switching account electricity product.

Return fields

NameDescription

account (AccountType)

error (ElectricityProductSwitchingErrorUnion)

Mutation

mutation UpdateAccountElectricityProduct($input: UpdateAccountElectricityProductInput!) {
  updateAccountElectricityProduct(input: $input) {
    account {
      ...AccountTypeFragment
    }
    error {
      ... on UnsupportedBrandErrorType {
        ...UnsupportedBrandErrorTypeFragment
      }
      ... on MeterPointIdentifierInvalidErrorType {
        ...MeterPointIdentifierInvalidErrorTypeFragment
      }
      ... on AsOfDateInvalidErrorType {
        ...AsOfDateInvalidErrorTypeFragment
      }
      ... on AccountUserIsNotEligibleErrorType {
        ...AccountUserIsNotEligibleErrorTypeFragment
      }
      ... on ProductCodeNotFoundErrorType {
        ...ProductCodeNotFoundErrorTypeFragment
      }
      ... on FailedToRetrieveQuoteErrorType {
        ...FailedToRetrieveQuoteErrorTypeFragment
      }
      ... on NoMatchingPropertyFromNMIErrorType {
        ...NoMatchingPropertyFromNMIErrorTypeFragment
      }
      ... on NoMatchingAccountFoundErrorType {
        ...NoMatchingAccountFoundErrorTypeFragment
      }
      ... on CanNotCreateAgreementErrorType {
        ...CanNotCreateAgreementErrorTypeFragment
      }
      ... on FailedToSwitchProductForAccountErrorType {
        ...FailedToSwitchProductForAccountErrorTypeFragment
      }
      ... on CannotProductSwitchOnUnrelatedAccountError {
        ...CannotProductSwitchOnUnrelatedAccountErrorFragment
      }
      ... on CannotProductSwitchWithoutLoyaltyCardError {
        ...CannotProductSwitchWithoutLoyaltyCardErrorFragment
      }
      ... on AccountDoesNotHaveEmailErrorType {
        ...AccountDoesNotHaveEmailErrorTypeFragment
      }
      ... on InvalidAddonErrorType {
        ...InvalidAddonErrorTypeFragment
      }
    }
  }
}

Response

{
  "data": {
    "updateAccountElectricityProduct": {
      "account": AccountType,
      "error": UnsupportedBrandErrorType
    }
  }
}

updateAccountGasProduct

Type:UpdateAccountGasProduct

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

This mutation is used for processing a gas product switch. This is when an existing user opts in for a different product during the tenure of their agreement.

Arguments

NameDescription

input (UpdateAccountGasProductInput!)

Input fields for switching account gas product.

Return fields

NameDescription

account (AccountType)

error (GasProductSwitchingErrorUnion)

Mutation

mutation UpdateAccountGasProduct($input: UpdateAccountGasProductInput!) {
  updateAccountGasProduct(input: $input) {
    account {
      ...AccountTypeFragment
    }
    error {
      ... on UnsupportedBrandErrorType {
        ...UnsupportedBrandErrorTypeFragment
      }
      ... on UserNotFound {
        ...UserNotFoundFragment
      }
      ... on PropertyNotFound {
        ...PropertyNotFoundFragment
      }
      ... on MissingActiveAgreement {
        ...MissingActiveAgreementFragment
      }
      ... on AsOfDateInvalidErrorType {
        ...AsOfDateInvalidErrorTypeFragment
      }
      ... on AccountUserIsNotEligibleErrorType {
        ...AccountUserIsNotEligibleErrorTypeFragment
      }
      ... on NoMatchingAccountFoundErrorType {
        ...NoMatchingAccountFoundErrorTypeFragment
      }
      ... on MissingActiveGasSupplyPoint {
        ...MissingActiveGasSupplyPointFragment
      }
      ... on WrongMarket {
        ...WrongMarketFragment
      }
      ... on QuotingNoSupplyPointsFoundOnProperty {
        ...QuotingNoSupplyPointsFoundOnPropertyFragment
      }
      ... on QuotingTermsAndConditionsCanNotBeFound {
        ...QuotingTermsAndConditionsCanNotBeFoundFragment
      }
      ... on QuotingNoSuitableProductsFound {
        ...QuotingNoSuitableProductsFoundFragment
      }
      ... on QuotingUnsupportedMarket {
        ...QuotingUnsupportedMarketFragment
      }
      ... on QuotingEmbeddedProperty {
        ...QuotingEmbeddedPropertyFragment
      }
      ... on ProductCodeNotInQuote {
        ...ProductCodeNotInQuoteFragment
      }
      ... on CannotProductSwitchOnUnrelatedAccountError {
        ...CannotProductSwitchOnUnrelatedAccountErrorFragment
      }
      ... on CannotProductSwitchWithoutLoyaltyCardError {
        ...CannotProductSwitchWithoutLoyaltyCardErrorFragment
      }
      ... on InvalidAddonErrorType {
        ...InvalidAddonErrorTypeFragment
      }
      ... on CanNotCreateAgreementErrorType {
        ...CanNotCreateAgreementErrorTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "updateAccountGasProduct": {
      "account": AccountType,
      "error": UnsupportedBrandErrorType
    }
  }
}

updateAccountReference

Type:UpdateAccountReference

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update an account reference.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-8310: Invalid data.
  • KT-CT-8311: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (AccountReferenceInput!)

Input fields for updating an account reference.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

accountReference (AccountReferenceType)

Mutation

mutation UpdateAccountReference($input: AccountReferenceInput!) {
  updateAccountReference(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    accountReference {
      ...AccountReferenceTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "updateAccountReference": {
      "possibleErrors": [PossibleErrorType],
      "accountReference": AccountReferenceType
    }
  }
}

updateAccountRichAddress

Type:UpdateAccountRichAddressMutation

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update address for a single account.

The possible errors that can be raised are:

  • KT-CT-4412: The supplied address is not valid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

accounts ([String])

The list of account numbers on which the address is to be updated.

address (RichAddressInput!)

New billing address for user accounts.

userId (String)

The user for whom to perform the update. This is only needed when using an Organisation role.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

viewer (AccountUserType)

The currently authenticated user.

This field requires the Authorization header to be set.

Mutation

mutation UpdateAccountRichAddress(
  $accounts: [String],
  $address: RichAddressInput!,
  $userId: String
) {
  updateAccountRichAddress(
    accounts: $accounts,
    address: $address,
    userId: $userId
  ) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    viewer {
      ...AccountUserTypeFragment
    }
  }
}

Variables

{
  "accounts": ["abc123"],
  "address": RichAddressInput,
  "userId": "abc123"
}

Response

{
  "data": {
    "updateAccountRichAddress": {
      "possibleErrors": [PossibleErrorType],
      "viewer": AccountUserType
    }
  }
}

updateAccountUserConsents

Type:UpdateAccountUserConsents

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update the consents of an account user (the authenticated user)

The possible errors that can be raised are:

  • KT-CT-9014: Duplicate consent.
  • KT-CT-9016: Consent management not enabled.
  • KT-CT-9017: Consent type not found.
  • KT-CT-1111: Unauthorized.
  • KT-CT-5421: Account user not found.
  • KT-CT-5422: Invalid data.
  • KT-CT-1605: Invalid input.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

consents ([ConsentTypeInput])

Consents to update for account user.

userNumber (String)

User number of the account user to update consents for. Only needed if the viewer is an organization.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

accountUserConsents (AccountUserConsents)

All the consents for an account user.

Mutation

mutation UpdateAccountUserConsents(
  $consents: [ConsentTypeInput],
  $userNumber: String
) {
  updateAccountUserConsents(
    consents: $consents,
    userNumber: $userNumber
  ) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    accountUserConsents {
      ...AccountUserConsentsFragment
    }
  }
}

Variables

{
  "consents": ConsentTypeInput,
  "userNumber": "abc123"
}

Response

{
  "data": {
    "updateAccountUserConsents": {
      "possibleErrors": [PossibleErrorType],
      "accountUserConsents": AccountUserConsents
    }
  }
}

updateActivePurchase

Type:UpdateActivePurchase

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update an active purchase.

The possible errors that can be raised are:

  • KT-CT-8225: Received an invalid purchaseId.
  • KT-CT-8226: The provided purchase is not active.
  • KT-CT-8206: Invalid data.
  • KT-CT-8227: Available grants could not be applied.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (UpdatePurchaseInput!)

Input fields for updating an active purchase.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

goodsPurchase (GoodsPurchase)

Goods purchase updated.

Mutation

mutation UpdateActivePurchase($input: UpdatePurchaseInput!) {
  updateActivePurchase(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    goodsPurchase {
      ...GoodsPurchaseFragment
    }
  }
}

Variables

{
  "input": UpdatePurchaseInput
}

Response

{
  "data": {
    "updateActivePurchase": {
      "possibleErrors": [PossibleErrorType],
      "goodsPurchase": GoodsPurchase
    }
  }
}

updateAutoTopUpAmount

Type:UpdateAutoTopUpAmount

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Change the auto top up amount for the payment schedule.

The possible errors that can be raised are:

  • KT-CT-3815: No active payment schedule found for this account.
  • KT-CT-3941: Invalid data.
  • KT-CT-3942: An unexpected error occurred.
  • KT-CT-3947: An unexpected error occurred.
  • KT-CT-3953: The payment schedule is not a balance triggered schedule.
  • KT-CT-3820: Received both ledger ID and number.
  • KT-CT-3821: Received neither ledger ID nor ledger number.
  • KT-CT-3822: Unauthorized.
  • KT-CT-4123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (UpdateAutoTopUpAmountInput!)

Input fields for updating the auto-top-up amount for a schedule.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

schedule (PaymentScheduleType)

The new schedule created.

Mutation

mutation UpdateAutoTopUpAmount($input: UpdateAutoTopUpAmountInput!) {
  updateAutoTopUpAmount(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    schedule {
      ...PaymentScheduleTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "updateAutoTopUpAmount": {
      "possibleErrors": [PossibleErrorType],
      "schedule": PaymentScheduleType
    }
  }
}

updateCommsDeliveryPreference

Type:UpdateCommsDeliveryPreference

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update account communication delivery preference.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-4136: Cannot set comms preference to email when account has no email.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (UpdateCommsDeliveryPreferenceInput!)

Input fields for updating comms delivery preferences for an account.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

account (AccountInterface)

Mutation

mutation UpdateCommsDeliveryPreference($input: UpdateCommsDeliveryPreferenceInput!) {
  updateCommsDeliveryPreference(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    account {
      ...AccountInterfaceFragment
    }
  }
}

Response

{
  "data": {
    "updateCommsDeliveryPreference": {
      "possibleErrors": [PossibleErrorType],
      "account": AccountInterface
    }
  }
}

updateCommsPreferences

Type:UpdateAccountUserCommsPreferencesMutationPayload

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update the comms preferences of the account user (the authenticated user).

Arguments

NameDescription

input (UpdateAccountUserCommsPreferencesMutationInput!)

Return fields

NameDescription

isOptedInToClientMessages (Boolean)

isOptedInToOfferMessages (Boolean)

isOptedInToRecommendedMessages (Boolean)

isOptedInToUpdateMessages (Boolean)

isOptedInToThirdPartyMessages (Boolean)

isOptedInMeterReadingConfirmations (Boolean)

isOptedInToSmsMessages (Boolean)

isUsingInvertedEmailColours (Boolean)

fontSizeMultiplier (Float)

emailFormat (String)

preferredHoldMusic (String)

errors ([ErrorType])

commsPreferences (AccountUserCommsPreferences)

clientMutationId (String)

Mutation

mutation UpdateCommsPreferences($input: UpdateAccountUserCommsPreferencesMutationInput!) {
  updateCommsPreferences(input: $input) {
    isOptedInToClientMessages
    isOptedInToOfferMessages
    isOptedInToRecommendedMessages
    isOptedInToUpdateMessages
    isOptedInToThirdPartyMessages
    isOptedInMeterReadingConfirmations
    isOptedInToSmsMessages
    isUsingInvertedEmailColours
    fontSizeMultiplier
    emailFormat
    preferredHoldMusic
    errors {
      ...ErrorTypeFragment
    }
    commsPreferences {
      ...AccountUserCommsPreferencesFragment
    }
    clientMutationId
  }
}

Response

{
  "data": {
    "updateCommsPreferences": {
      "isOptedInToClientMessages": true,
      "isOptedInToOfferMessages": true,
      "isOptedInToRecommendedMessages": true,
      "isOptedInToUpdateMessages": true,
      "isOptedInToThirdPartyMessages": true,
      "isOptedInMeterReadingConfirmations": true,
      "isOptedInToSmsMessages": true,
      "isUsingInvertedEmailColours": true,
      "fontSizeMultiplier": 1.0,
      "emailFormat": "abc123",
      "preferredHoldMusic": "abc123",
      "errors": [ErrorType],
      "commsPreferences": AccountUserCommsPreferences,
      "clientMutationId": "abc123"
    }
  }
}

Arguments

NameDescription

input (UpdateConcessionInput!)

Return fields

NameDescription

concession (ConcessionType)

Mutation

mutation UpdateConcession($input: UpdateConcessionInput!) {
  updateConcession(input: $input) {
    concession {
      ...ConcessionTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "updateConcession": {
      "concession": ConcessionType
    }
  }
}

updateDocumentAccessibilityPreference

Type:UpdateDocumentAccessibilityPreference!

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update the document accessibility preference for an account.

The possible errors that can be raised are:

  • KT-CT-4123: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (UpdateDocumentAccessibilityPreferenceInput!)

Input fields for updating document accessibility preference for an account.

Return fields

NameDescription

Mutation

mutation UpdateDocumentAccessibilityPreference($input: UpdateDocumentAccessibilityPreferenceInput!) {
  updateDocumentAccessibilityPreference(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    account {
      ...AccountTypeFragment
    }
  }
}

Response

{
  "data": {
    "updateDocumentAccessibilityPreference": {
      "possibleErrors": [PossibleErrorType],
      "account": AccountType
    }
  }
}

updateElecMeterPointAccessDetails

Type:UpdateElecMeterPointAccessDetails

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Mutation to update a meter point's access details.

The possible errors that can be raised are:

  • KT-CT-6420: Unauthorized.
  • KT-CT-4011: No meter points found with the given ID.
  • KT-AU-7810: Missing mutation inputs.
  • KT-AU-5610: Max number of meter point hazards exceeded.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (UpdateElecMeterPointAccessDetailsInputType)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

meterPoint (MeterPointType)

The target meter point.

Mutation

mutation UpdateElecMeterPointAccessDetails($input: UpdateElecMeterPointAccessDetailsInputType) {
  updateElecMeterPointAccessDetails(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    meterPoint {
      ...MeterPointTypeFragment
    }
  }
}

Response

{
  "data": {
    "updateElecMeterPointAccessDetails": {
      "possibleErrors": [PossibleErrorType],
      "meterPoint": MeterPointType
    }
  }
}

updateExportPaymentMethod

Type:UpdateExportPaymentMethod

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update the method of payment for a solar export repayment.

This field requires the Authorization header to be set.

The possible errors that can be raised are:

  • KT-CT-3823: Unauthorized.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (UpdateExportPaymentMethodInput!)

Input fields for updating the method of payment for a solar export repayment.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

exportRepaymentDetails (ExportRepaymentDetailsType)

Updated export repayment details.

Mutation

mutation UpdateExportPaymentMethod($input: UpdateExportPaymentMethodInput!) {
  updateExportPaymentMethod(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    exportRepaymentDetails {
      ...ExportRepaymentDetailsTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "updateExportPaymentMethod": {
      "possibleErrors": [PossibleErrorType],
      "exportRepaymentDetails": ExportRepaymentDetailsType
    }
  }
}

updateHardshipAgreement

Type:UpdateHardshipAgreement

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update an existing hardship agreement for an account.

The possible errors that can be raised are:

  • KT-CT-11611: Hardship agreement not found.
  • KT-CT-11612: Overlapping hardship agreement exists.
  • KT-CT-10950: Invalid date range.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (UpdateHardshipAgreementInput!)

Input fields for updating an existing hardship agreement.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

updatedHardshipAgreement (HardshipAgreementType)

The updated hardship agreement.

Mutation

mutation UpdateHardshipAgreement($input: UpdateHardshipAgreementInput!) {
  updateHardshipAgreement(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    updatedHardshipAgreement {
      ...HardshipAgreementTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "updateHardshipAgreement": {
      "possibleErrors": [PossibleErrorType],
      "updatedHardshipAgreement": HardshipAgreementType
    }
  }
}

updateMetadata

Type:UpdateMetadata

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update metadata on an object.

The possible errors that can be raised are:

  • KT-CT-4323: Unauthorized.
  • KT-CT-8413: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (MetadataInput!)

Input fields for updating metadata.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

metadata (Metadata)

Mutation

mutation UpdateMetadata($input: MetadataInput!) {
  updateMetadata(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    metadata {
      ...MetadataFragment
    }
  }
}

Variables

{
  "input": MetadataInput
}

Response

{
  "data": {
    "updateMetadata": {
      "possibleErrors": [PossibleErrorType],
      "metadata": Metadata
    }
  }
}

updatePassword

Type:UpdatePassword

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update password of the authenticated user

This field requires the Authorization header to be set.

The possible errors that can be raised are:

  • KT-CT-5460: Old password is invalid.
  • KT-CT-5450: Password is invalid.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (UpdatePasswordInput)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

viewer (AccountUserType)

The currently authenticated user.

This field requires the Authorization header to be set.

Mutation

mutation UpdatePassword($input: UpdatePasswordInput) {
  updatePassword(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    viewer {
      ...AccountUserTypeFragment
    }
  }
}

Variables

{
  "input": UpdatePasswordInput
}

Response

{
  "data": {
    "updatePassword": {
      "possibleErrors": [PossibleErrorType],
      "viewer": AccountUserType
    }
  }
}

updatePaymentSchedule

Type:UpdatePaymentSchedule

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update a payment schedule for an account.

This field requires the Authorization header to be set.

Arguments

NameDescription

input (UpdatePaymentScheduleInput!)

Return fields

NameDescription

schedule (PaymentScheduleType)

Updated payment schedule.

error (UpdatePaymentScheduleErrorUnion)

Handled errors related to payment schedule updates.

Mutation

mutation UpdatePaymentSchedule($input: UpdatePaymentScheduleInput!) {
  updatePaymentSchedule(input: $input) {
    schedule {
      ...PaymentScheduleTypeFragment
    }
    error {
      ... on DoesNotExistErrorType {
        ...DoesNotExistErrorTypeFragment
      }
      ... on UnableToUpdateScheduleType {
        ...UnableToUpdateScheduleTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "updatePaymentSchedule": {
      "schedule": PaymentScheduleType,
      "error": DoesNotExistErrorType
    }
  }
}

updatePrimaryResidence

Type:UpdatePrimaryResidence

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update an existing primary residence for the given user and property.

Arguments

NameDescription

input (UpdatePrimaryResidenceInput!)

Input fields for updating a primary residence.

Return fields

NameDescription

primaryResidence (PrimaryResidenceType)

The updated primary residence.

error (UpdatePrimaryResidenceErrorUnion)

The error type and message.

Mutation

mutation UpdatePrimaryResidence($input: UpdatePrimaryResidenceInput!) {
  updatePrimaryResidence(input: $input) {
    primaryResidence {
      ...PrimaryResidenceTypeFragment
    }
    error {
      ... on AccountUserCanNotFoundErrorType {
        ...AccountUserCanNotFoundErrorTypeFragment
      }
      ... on PropertyCanNotFoundErrorType {
        ...PropertyCanNotFoundErrorTypeFragment
      }
      ... on FailedPrimaryResidenceValidationErrorType {
        ...FailedPrimaryResidenceValidationErrorTypeFragment
      }
      ... on InvalidPrimaryResidenceEndDateErrorType {
        ...InvalidPrimaryResidenceEndDateErrorTypeFragment
      }
      ... on InvalidPrimaryResidenceFromDateErrorType {
        ...InvalidPrimaryResidenceFromDateErrorTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "updatePrimaryResidence": {
      "primaryResidence": PrimaryResidenceType,
      "error": AccountUserCanNotFoundErrorType
    }
  }
}

Arguments

NameDescription

input (UpdateProcessedHouseMoveDateInput!)

Return fields

NameDescription

account (AccountType)

error (UpdateProcessedHouseMoveDateErrorUnion)

Mutation

mutation UpdateProcessedHouseMoveDate($input: UpdateProcessedHouseMoveDateInput!) {
  updateProcessedHouseMoveDate(input: $input) {
    account {
      ...AccountTypeFragment
    }
    error {
      ... on DoesNotExistErrorType {
        ...DoesNotExistErrorTypeFragment
      }
      ... on MultipleObjectsReturnedErrorType {
        ...MultipleObjectsReturnedErrorTypeFragment
      }
      ... on ExistingBillingOverMoveInAdjustmentErrorType {
        ...ExistingBillingOverMoveInAdjustmentErrorTypeFragment
      }
      ... on UnableToAdjustMoveDateErrorType {
        ...UnableToAdjustMoveDateErrorTypeFragment
      }
    }
  }
}

Variables

Response

{
  "data": {
    "updateProcessedHouseMoveDate": {
      "account": AccountType,
      "error": DoesNotExistErrorType
    }
  }
}

updateUser

Type:UpdateUserMutation

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update the account user details of the authenticated user.

firstName and givenName fields are blocked and can't be updated via this mutation. There is no limit in the number of fields and number of times they can be updated per day.

This field requires the Authorization header to be set.

The possible errors that can be raised are:

  • KT-CT-5413: Invalid data.
  • KT-CT-5414: Invalid data.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (UpdateUserInput!)

Input fields for updating user.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

viewer (AccountUserType)

Mutation

mutation UpdateUser($input: UpdateUserInput!) {
  updateUser(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    viewer {
      ...AccountUserTypeFragment
    }
  }
}

Variables

{
  "input": UpdateUserInput
}

Response

{
  "data": {
    "updateUser": {
      "possibleErrors": [PossibleErrorType],
      "viewer": AccountUserType
    }
  }
}

updateUserAddress

Type:UpdateUserAddressMutation

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update address in legacy format for all accounts for this user.

Arguments

NameDescription

address (UpdateAddressInput!)

New billing address for user accounts.

Return fields

NameDescription

viewer (AccountUserType)

The currently authenticated user.

This field requires the Authorization header to be set.

Mutation

mutation UpdateUserAddress($address: UpdateAddressInput!) {
  updateUserAddress(address: $address) {
    viewer {
      ...AccountUserTypeFragment
    }
  }
}

Variables

{
  "address": UpdateAddressInput
}

Response

{
  "data": {
    "updateUserAddress": {
      "viewer": AccountUserType
    }
  }
}

updateUserDetails

Type:UpdateAccountUserMutationPayload

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

DEPRECATED: Please use updateUser instead

Update the account user details of the authenticated user. Only one field can be updated per day. This prevents users from switching accounts to someone else (usually when moving homes) All account changes should be handled by operations or the move out journey. New customers are exempt from this rule for the first 31 days.

Deprecated

The 'updateUserDetails' field is deprecated.


Please use the 'updateUser' mutation instead.


- Marked as deprecated on 2020-10-02.
- Scheduled for removal on or after 2023-04-06.

Arguments

NameDescription

input (UpdateAccountUserMutationInput!)

Return fields

NameDescription

givenName (String)

familyName (String)

pronouns (String)

mobile (String)

email (String)

dateOfBirth (Date)

landline (String)

errors ([ErrorType])

clientMutationId (String)

Mutation

mutation UpdateUserDetails($input: UpdateAccountUserMutationInput!) {
  updateUserDetails(input: $input) {
    givenName
    familyName
    pronouns
    mobile
    email
    dateOfBirth
    landline
    errors {
      ...ErrorTypeFragment
    }
    clientMutationId
  }
}

Variables

Response

{
  "data": {
    "updateUserDetails": {
      "givenName": "abc123",
      "familyName": "abc123",
      "pronouns": "abc123",
      "mobile": "abc123",
      "email": "abc123",
      "dateOfBirth": "2020-01-01",
      "landline": "abc123",
      "errors": [ErrorType],
      "clientMutationId": "abc123"
    }
  }
}

updateUserRichAddress

Type:UpdateUserRichAddressMutation

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Update address for all accounts for this user.

The possible errors that can be raised are:

  • KT-CT-4412: The supplied address is not valid.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

address (RichAddressInput!)

New billing address for user accounts.

userId (ID)

The user id to change data for. Only required when the mutation is called by an organisation.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

viewer (AccountUserType)

The currently authenticated user.

This field requires the Authorization header to be set.

Mutation

mutation UpdateUserRichAddress(
  $address: RichAddressInput!,
  $userId: ID
) {
  updateUserRichAddress(
    address: $address,
    userId: $userId
  ) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    viewer {
      ...AccountUserTypeFragment
    }
  }
}

Variables

{
  "address": RichAddressInput,
  "userId": "abc123"
}

Response

{
  "data": {
    "updateUserRichAddress": {
      "possibleErrors": [PossibleErrorType],
      "viewer": AccountUserType
    }
  }
}

upsertPropertyHazardByExternalIdentifier

Type:UpsertPropertyHazardByExternalIdentifier

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create or update a property hazard by its external identifier.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-12609: Property Hazard Type not found.
  • KT-CT-12612: Property not found.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (UpsertPropertyHazardByExternalIdentifierInputType!)

Input variables needed for upserting a property hazard.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

propertyHazard (UpsertPropertyHazardByExternalIdentifierOutputType)

The upserted property hazard.

Mutation

mutation UpsertPropertyHazardByExternalIdentifier($input: UpsertPropertyHazardByExternalIdentifierInputType!) {
  upsertPropertyHazardByExternalIdentifier(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    propertyHazard {
      ...UpsertPropertyHazardByExternalIdentifierOutputTypeFragment
    }
  }
}

Response

{
  "data": {
    "upsertPropertyHazardByExternalIdentifier": {
      "possibleErrors": [PossibleErrorType],
      "propertyHazard": UpsertPropertyHazardByExternalIdentifierOutputType
    }
  }
}

upsertPropertyHazardByExternalIdentifierAndNmi

Type:UpsertPropertyHazardByExternalIdentifierAndNmi

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create or update a property hazard by its external identifier.

This API exists for backwards compatibility, but shouldn't be used in favour of UpsertPropertyHazardByExternalIdentifier.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-12608: Supply point not found.
  • KT-CT-12609: Property Hazard Type not found.
  • KT-CT-12610: Supply point has no associated property.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (UpsertPropertyHazardByExternalIdentifierAndNmiInputType!)

Input variables needed for upserting a property hazard.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

propertyHazard (UpsertPropertyHazardByExternalIdentifierOutputType)

The upserted property hazard.

Mutation

mutation UpsertPropertyHazardByExternalIdentifierAndNmi($input: UpsertPropertyHazardByExternalIdentifierAndNmiInputType!) {
  upsertPropertyHazardByExternalIdentifierAndNmi(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    propertyHazard {
      ...UpsertPropertyHazardByExternalIdentifierOutputTypeFragment
    }
  }
}

Response

{
  "data": {
    "upsertPropertyHazardByExternalIdentifierAndNmi": {
      "possibleErrors": [PossibleErrorType],
      "propertyHazard": UpsertPropertyHazardByExternalIdentifierOutputType
    }
  }
}

upsertPropertyHazardTypeByExternalIdentifier

Type:UpsertPropertyHazardTypeByExternalIdentifier

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Create or update a property hazard type by its external identifier.

The possible errors that can be raised are:

  • KT-CT-1111: Unauthorized.
  • KT-CT-12611: Property Hazard Type code already exists.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (UpsertPropertyHazardTypeByExternalIdentifierInputType!)

Input variables needed for upserting a property hazard type.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

propertyHazardType (PropertyHazardTypeOutputType)

The upserted property hazard type.

Mutation

mutation UpsertPropertyHazardTypeByExternalIdentifier($input: UpsertPropertyHazardTypeByExternalIdentifierInputType!) {
  upsertPropertyHazardTypeByExternalIdentifier(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    propertyHazardType {
      ...PropertyHazardTypeOutputTypeFragment
    }
  }
}

Response

{
  "data": {
    "upsertPropertyHazardTypeByExternalIdentifier": {
      "possibleErrors": [PossibleErrorType],
      "propertyHazardType": PropertyHazardTypeOutputType
    }
  }
}

Arguments

NameDescription

input (ValidateConcessionInput!)

Return fields

NameDescription

concession (ConcessionType)

Mutation

mutation ValidateConcession($input: ValidateConcessionInput!) {
  validateConcession(input: $input) {
    concession {
      ...ConcessionTypeFragment
    }
  }
}

Variables

Response

{
  "data": {
    "validateConcession": {
      "concession": ConcessionType
    }
  }
}

validateMfaDevice

Type:ValidateMfaDevice

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Validate MFA Device for user.

The possible errors that can be raised are:

  • KT-CT-1150: MFA device not found.
  • KT-CT-1151: MFA device not found.
  • KT-CT-1152: Invalid MFA token.
  • KT-CT-1155: Enabled backup device is needed.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (ValidateMfaDeviceInputType!)

Input fields for validating a new multi-factor authentication device for the logged user.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

deviceIsValid (Boolean)

Flag to indicate if the device has been verified, so it can be used for MFA.

Mutation

mutation ValidateMfaDevice($input: ValidateMfaDeviceInputType!) {
  validateMfaDevice(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    deviceIsValid
  }
}

Variables

Response

{
  "data": {
    "validateMfaDevice": {
      "possibleErrors": [PossibleErrorType],
      "deviceIsValid": true
    }
  }
}

verifyCustomer

Type:VerifyCustomer

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Verify a customer using the provided verification code and type.

The possible errors that can be raised are:

  • KT-CT-4191: Error while verifying the customer.
  • KT-CT-1113: Disabled GraphQL field requested.
  • KT-CT-1111: Unauthorized.
  • KT-CT-1112: 'Authorization' header not provided.

Arguments

NameDescription

input (VerifyCustomerInput!)

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

user (AccountUserType)

The currently authenticated user.

Mutation

mutation VerifyCustomer($input: VerifyCustomerInput!) {
  verifyCustomer(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    user {
      ...AccountUserTypeFragment
    }
  }
}

Variables

{
  "input": VerifyCustomerInput
}

Response

{
  "data": {
    "verifyCustomer": {
      "possibleErrors": [PossibleErrorType],
      "user": AccountUserType
    }
  }
}

verifyIdentity

Type:VerifyIdentity

URL:https://api.essentialenergy-kraken.systems/v1/graphql/

Provide identifying information about an account and user to get a scoped token that will permit access to associate an email address with the account's user.

The possible errors that can be raised are:

  • KT-CT-1145: Account/user details do not match.
  • KT-CT-1113: Disabled GraphQL field requested.

Arguments

NameDescription

input (VerifyIdentityInput!)

Details about the user to be verified.

Return fields

NameDescription

possibleErrors ([PossibleErrorType])

Field with the possible errors of the query/mutation.

Deprecated

The 'possibleErrors' field is deprecated.

Please use the 'possibleErrors' query or the 'X-Kraken-Possible-Errors' header instead.

- Marked as deprecated on 2025-01-31.
- Scheduled for removal on or after 2025-03-01.

token (String!)

An expiring token that can be used to request to update the user's email address.

Mutation

mutation VerifyIdentity($input: VerifyIdentityInput!) {
  verifyIdentity(input: $input) {
    possibleErrors {
      ...PossibleErrorTypeFragment
    }
    token
  }
}

Variables

{
  "input": VerifyIdentityInput
}

Response

{
  "data": {
    "verifyIdentity": {
      "possibleErrors": [PossibleErrorType],
      "token": "abc123"
    }
  }
}